Senior Manager, Canada Programs

About the role

Job Title: Senior Manager, Canada Programs Location: Ontario, Canada Employment Type: Full Time Start Date: ASAP Salary: 115,000 CAD - 140,000 CAD Moonshot is recruiting a Senior Manager to lead delivery and growth of Moonshot's Canada programs portfolio. This role will oversee a portfolio of online violence prevention and public safety programs delivered in partnership with government agencies, community organizations, technology companies, and other stakeholders across Canada. The Senior Manager will provide strategic, operational, and people leadership across Moonshot's Canada portfolio, including oversight of program delivery, client and partner engagement, business development support, team management, and external representation. The role will serve as Moonshot's Canada-based lead for program operations and stakeholder engagement, supporting the continued growth and development of Moonshot's work in Canada while contributing to broader organizational priorities and regional collaboration efforts. The Senior Manager will directly manage and support staff based in Canada and help foster a collaborative, high-performing, and mission-driven team culture. The role may also support violence prevention initiatives in Australia and New Zealand as organizational needs arise. The ideal candidate will bring strong program and portfolio management experience, government contracting expertise, strong people management capabilities, and experience navigating sensitive public safety or online harms environments. Moonshot's offices are based in Toronto, Canada. We offer flexible work options including hybrid and remote arrangements. While we are open to candidates from across Canada, candidates will be required to work primarily within Eastern Time Zone hours. Your responsibilities will include: Program & Portfolio Leadership Serve as the operational lead for Moonshot's Canada programs portfolio, overseeing delivery of complex, multi-year public safety and online violence prevention initiatives. Provide strategic direction and operational oversight across multiple projects, ensuring high-quality delivery, strong client outcomes, and alignment with organizational priorities. Oversee project planning, staffing, budgeting, forecasting, risk management, and delivery timelines across the Canada portfolio. Lead prioritization and operational decision-making across competing program needs and organizational objectives. Ensure programs are delivered in compliance with contractual, legal, ethical, and organizational requirements. Maintain high standards of quality assurance, operational rigor, and client-facing deliverables. Client & Stakeholder Management Serve as a relationship manager for Canadian clients, funders, partners, and external stakeholders. Build and maintain trusted relationships with government agencies, public health organizations, NGOs, technology companies, law enforcement partners, and community stakeholders. Represent Moonshot externally in meetings, briefings, conferences, and sector engagement opportunities. Support strategic coordination across partners and stakeholders to ensure effective program implementation and collaboration. Team Leadership & Management Provide direct leadership, coaching, and management to Canada-based staff. Foster a collaborative, accountable, and mission-driven team culture grounded in continuous learning and operational excellence. Support workforce planning, hiring, onboarding, performance management, and professional development across the Canada team. Ensure effective coordination and communication across internal teams supporting Canada programs, including operations, finance, design, research, knowledge exchange/knowledge sharing and technical teams. Business Development & Strategic Growth Support Moonshot's continued growth in Canada by identifying strategic opportunities, partnerships, and funding opportunities. Contribute to proposal development, renewals, partnership cultivation, and technical scoping for new opportunities. Support external communications and thought leadership efforts related to Moonshot's Canada programs and violence prevention work. Risk, Compliance & Organizational Stewardship Identify, manage, and escalate operational, reputational, delivery, and partnership risks as appropriate. Ensure compliance with government contracting requirements, ethics obligations, data protection requirements, and audit processes. Maintain clear internal documentation and operational systems to support effective program management and accountability. Contribute to organizational learning, process improvement, and cross-regional collaboration efforts, including support for violence prevention initiatives in Australia and New Zealand as organizational needs arise. Essential: Demonstrated experience managing complex projects, project teams, budgets, partners, and clients. Ability to operationalize strategy into effective systems, workflows, and delivery practices. S

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