Data Analyst / Business Solution Consultant APAC (Payment Performance)

About the role

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do. Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global. #LI-CW2

Responsibilities

• Data-Driven Insights & Storytelling
• Transform complex data into clear, actionable insights using analysis and visualization to track performance and identify trends across issuers, schemes, and platforms.
• Performance Optimization
• Use data to improve authorization, authentication, and routing efficiency, delivering measurable gains such as higher approval rates, cost savings, and revenue protection.
• Trend Identification & Issue Resolution
• Detect recurring issues and patterns, and drive long-term, systemic improvements in collaboration with issuers and internal teams.
• Project Intake & Delivery Management
• Manage the pipeline of optimization initiatives, including requirement gathering, prioritization, task allocation, and tracking progress and outcomes.
• Cross-Functional Collaboration
• Act as a bridge between data insights and business outcomes by working with internal teams and external partners, and communicating effectively to both technical and non-technical stakeholders.
• Other related duties assigned as needed.

Requirements

• Bachelor's degree in business management or the equivalent combination of education, training, or work experience within Payments.
• Broad knowledge of Worldpay products and related services; in-depth knowledge of products and services for which team(s) provide support.
• Basic knowledge of data analysis and visualization skills i.e. Excel, Power BI, Tableau, Snowflake, SQL and IT technologies, i.e., operating systems, network devices, software development and architecture.
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors.
• Curiosity and excellent communication, problem-solving, time management and project management skills.
• Willingly shares relevant technical and/or industry knowledge and expertise to other resources.
• Ability to work both independently and in a team environment.
• Deep understanding of the payments industry and authorization pathways (e.g., gateways, platforms, acquirers, networks, issuers, etc.).
• Experience with Authorization investigation & resolution, strong analytical skills to understand investigation approaches of team & get involved in the most complex matters.
• Some flexibility of hours is required.
• It's a bonus if you have
• Strong existing connections within the Worldpay business (e.g., Product, Commercial or Operational) & ability to drive new cross-business collaboration.
• Knowledge and experience with differing platforms (e.g., WPG, VAP, NAP) and merchant profiles.

Benefits

Additional Information

Ready to take your career global? Make your mark at one of the biggest names in payments. We're looking for a Data Analyst to join our ever-evolving Enterprise VAS & GTM team within Payment Performance and help us unleash the potential of every business.

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