Senior Product Manager

Responsibilities

• Product Strategy & Vision
• Collaborate with cross-functional teams to build and launch new features and enhancements
• Work closely with stakeholders and customers to gather and prioritize product requirements for your L2 use case area.
• Use market research, product usage, and competitive analysis data from the Product Marketing team to identify opportunities for innovation within your L2 use case.
• Align with your Product Lead on product priorities and the use case roadmap.
• Drive strategic thinking, focusing on long-term planning and defining product horizons.
• Product Development & Execution
• Prepare for quarterly capacity planning and next-cycle planning sessions.
• Facilitate sprint backlog refinement sessions and follow up on sprint progress, ensuring software quality and requirements are met.
• Process incoming Product Ideas (PIs) and manage product feedback sessions with customers.
• Create product tracking events for new features and analyze user engagement and usage data to identify areas for improvement.
• Conduct continuous product discovery activities, including validating assumptions, testing prototypes, and managing Beta programs.
• Collaboration & Communication
• Represent the product team on cross-functional teams, such as marketing, sales, and engineering.
• Build strong relationships with customers and update them on product developments to boost adoption of features and concepts in your area.
• Share subject matter expertise via articles, roadmap calls, or events (e.g., theRev).
• Participate in industry events, conferences, and online forums to stay up-to-date on trends and best practices.
• Mentorship & Team Building
• Onboard and mentor new team members, providing guidance to junior product managers through regular meetings.
• Share knowledge and experience with the broader product team through workshops, SALT meetings, and internal communication platforms like AMPED groups.
• Subject Matter Expertise
• Become a subject matter expert in your area, using the product to ensure it meets the quality bar and fulfills customer needs.
• Provide feedback to engineering leaders through regular one-on-one meetings.
• Key Performance Outcomes
• Product Strategy and Execution:
• Drive measurable improvements in key product metrics relevant to your L2 use case, such as user adoption, engagement, and conversion rates, by leveraging data insights and customer feedback with a focus on strategic initiatives that align with overall business objectives
• Deliver impactful product roadmap presentations to customers in your area that align with Showpad's overall objectives and customer needs.
• Customer Focus and Innovation:
• Conduct at least 5 monthly customer interviews to gather feedback and identify opportunities
• Ensure your roadmap is contributing to resolving most business-critical customer PIs
• Engage with customers to collect feedback / validate solutions
• Integrate customer feedback early and often in the cycle to maximize business impact
• Actively monitor key innovation trends and your competition and think about how they translate to your area
• Dedicate time to experimenting with new ideas
• Collaboration and Team Leadership:
• Promote collaboration and knowledge-sharing by actively engaging in team meetings with product and cross-functional teams, both in real-time and asynchronously, to ensure alignment, effective communication, and transparency.
• Mentor and guide junior product managers, helping them develop and strengthen their core skills to foster their professional growth and career progression.
• Effectively represent the product team in cross-functional and senior management meetings, keeping stakeholders informed and aligned on product updates and initiative progress
• Metrics and Analysis:
• Regularly track and analyze product performance metrics (e.g., user engagement, feature usage) and provide data-driven insights to inform product decisions.
• Leverage data and market insights during the product planning process to develop compelling candidates for high-impact product features or initiatives
• Collaborate closely with the analytics team to identify key performance indicators (KPIs) and generate actionable insights that drive feature prioritization and optimization within the AMPED cluster, ensuring data-backed decision-making for continuous product improvement.
• Pr

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