Senior Batch Specialist

Requirements

• Prior experience with Alight / Aon / Wipro is an added advantage
• Behavioral & Cultural Expectations
• Treats everyone with respect and dignity; embraces diversity
• Adheres to the Alight Code of Conduct
• Demonstrates ownership, initiative, and accountability
• Our story
• At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."
• Our Values:
• Champion People - be empathetic and help create a place where everyone belongs.
• Grow with purpose - Be inspired by our higher calling of improving lives.
• Be Alight - act with integrity, be real and empower others.
• It's why we're so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.
• With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
• Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
• Learn more at careers.alight.com .
• Alight requires all virtual interviews to be conducted on video.

Benefits

Additional Information

Designation : Senior Batch Specialist Key Expectations Configure, test, and maintain Alight's proprietary Total Benefit Administration™ (TBA) system to support client requirements Deliver accurate analysis and test plans for low to medium complexity projects Ensure smooth batch operations post-implementation and ongoing system stability Support and monitor automated production jobs, addressing failures and ensuring smooth execution. Mentor and coach new hires on batch configuration and test execution Maintain high standards of quality, accuracy, and compliance while meeting delivery timelines Collaborate effectively with global teams and proactively communicate status and risks Required Skills Strong knowledge of US Benefits Domain (Health Management / Defined Benefits / Defined Contributions) Hands-on experience with: SQL (intermediate level) SAS programming Batch processing concepts System analysis and testing (Unit & Integration) Understanding of: SDLC principles Relational database concepts (tables, keys, queries) Data flows and batch processing logic Ability to debug and troubleshoot system and code issues Excellent written and verbal communication skills Strong analytical, problem-solving, and attention-to-detail skills Ability to adapt to changing priorities and work independently Role Description The Senior Batch Specialist is responsible for configuring, testing, and maintaining Alight's Total Benefit Administration™ (TBA) system. The role involves delivering accurate analysis and test plans that reflect technical data extraction and coding requirements aligned with client needs. This position works closely with client delivery teams to build and sustain a comprehensive system platform supporting all client requirements. Post- implementation; the role ensures batch operations run smoothly and remain current. In addition to technical responsibilities, the Senior Batch Specialist plays a key role in coaching and mentoring new associates, contributing to quality management, shared services support, and effective communication across teams. Detailed Responsibilities Production Support, Documentation & Ongoing Task Management - 65% Quality Management & Testing - 10% Coaching & Mentoring - 10% Client & Internal Communication (SDT huddles, touchpoints) - 10% Shared Services Support - 5% Education Bachelor's degree in computer science, Mathematics, or equivalent analytical discipline B.Tech / BCA / MCA preferred

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