Retail Sales Associate

Responsibilities

• Customer Consultations & Sales
• Greet walk-in customers and provide a warm, consultative experience to understand their health, medical, or lifestyle needs.
• Conduct live, engaging demonstrations of BUZUD products (e.g., explaining how a CGM sensor tracks glucose levels or how to read metrics on an ECG smart ring).
• Meet and exceed individual and store sales targets by proactively cross-selling complementary health accessories or wellness packages.
• Showroom Experience & Customer Support
• Maintain an immaculate, welcoming, and premium environment on the showroom floor in line with BUZUD's brand standards.
• Assist existing customers with troubleshooting, basic technical support, or product calibration queries.
• Handle cash/cashless transactions accurately using the Point-of-Sale (POS) system and process product warranties or exchanges efficiently.
• Inventory & Operations
• Monitor stock levels on the retail floor and assist in replenishing inventory from the store stockroom.
• Participate in regular stock takes, inventory audits, and ensure all display units are fully charged, functional, and clean.
• Provide feedback from customers to the management team regarding product demand, common queries, or potential areas for improvement.
• Requirements & Qualifications
• Experience: 1 to 3 years of retail sales, hospitality, or customer service experience. Experience in health supplements, consumer electronics, or beauty/wellness retail is a major advantage.
• Tech Savviness: Comfortable learning, operating, and explaining mobile apps and health-tech hardware to customers of varying tech backgrounds (especially the elderly).

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