Global People Operations

About the role

As the People Ops Lead for Coram AI's India office, you will be the on-the-ground person for all things people, office, and administration. You will own the full employee lifecycle in India, manage office administration and vendor relationships, ensure compliance with Indian labor laws, and create a workplace culture that reflects Coram's values. This role is ideal for someone who is resourceful, hands-on, and thrives in ambiguity-someone who can set up processes where none exist and keep a growing office running smoothly.

Responsibilities

• People Operations & Employee Relations:
• Own the full employee lifecycle in India: onboarding, documentation, performance support, offboarding.
• Serve as the primary HR point of contact for India-based employees, handling day-to-day people queries and employee relations matters.
• Partner with US HR leadership to ensure consistency in company policies while adapting for Indian labor law and local norms.
• Manage performance review cycles, support managers with coaching and documentation, and handle PIPs and exits professionally.
• Ensure compliance with Indian employment laws including Shops & Establishment Act, PF, ESI, gratuity, and other applicable regulations.
• Maintain accurate employee records and manage HRIS data for the India team.
• Office Administration & Operations:
• Manage all aspects of India office operations: facilities, supplies, vendors, maintenance, and workplace experience.
• Own vendor relationships (cleaning, security, internet, catering, equipment) and negotiate contracts.
• Coordinate office logistics for events, team gatherings, and visiting US-based team members.
• Manage office budgets and track expenses, partnering with Finance on cost reporting.
• Handle asset management: laptops, equipment procurement, inventory tracking.
• Ensure the office is a productive, well-maintained, and welcoming environment.
• Compliance & Payroll Coordination:
• Partner with our payroll provider/PEO to ensure accurate and timely payroll processing.
• Own statutory compliance: PF, ESI, professional tax, gratuity, labor welfare fund, and related filings.
• Manage benefits administration including health insurance, leave policies, and any India-specific perks-
• Coordinate with external legal counsel on employment contracts, NDAs, and any labor-related matters.
• Support audit and compliance requirements as the India team scales.
• Culture & Engagement:
• Champion Coram's culture in the India office -- bridge the US and India teams so it feels like one company.
• Plan and execute engagement initiatives: team events, celebrations, wellness programs.
• Own internal communications for the India office in partnership with US leadership.
• Support recruiting coordination for India roles, including interview scheduling, offer letters, and candidate experience.

Requirements

• Ability to work in an onsite environment (5 Days WFO: Bangalore)
• 3-8 years of experience in People Ops, HR, or Office Administration, with at least 2 years in a
• management or standalone HR role.
• Bachelor's degree required; MBA or postgraduate diploma in HR preferred.
• Strong working knowledge of Indian labor and employment law (PF, ESI, Shops & Establishment, gratuity, etc.)
• Hands-on experience managing office administration and vendor operations.
• Experience with employee relations, performance management, and end-to-end employee lifecycle.
• Comfortable working across time zones with US-based leadership (some overlap with US Pacific hours expected)
• Excellent written and verbal communication in English.
• Strong judgment, discretion, and ability to handle sensitive situations professionally.
• Preferred Experience:
• Experience at a US-headquartered startup or scaling technology company with an India office.
• Familiarity with PEO/EOR models for India operations.
• Experience setting up HR and office operations from scratch (greenfield).
• Exposure to HRIS platforms (Rippling, Darwinbox, Keka, or similar).
• Prior experience supporting recruiting and talent acquisition in India's tech market.

Benefits

Additional Information

At Coram AI, we're reimagining video security for the modern world. Our cloud-native platform uses computer vision and AI to help businesses stay safe, make smarter decisions, and move faster; from real-time alerts to seamless clip sharing and multi-site visibility. You'll be joining an ambitious, fast-moving team that values clarity, craftsmanship, and impact. Every person here has a voice, ships meaningful work, and helps shape how AI can make the world safer and more connected.

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