Lead Consultant, Client Communications

Responsibilities

• Manages a library of participant education (~50 pieces of content) within a scalable solution to offer T. Rowe Branded and custom solutions for print and digital education to supplement the recordkeeper's participant experience.
• Leads the Target Date Marketing (B2B) Planning and Metrics, and coordinates across Retirement Plan Services, US Intermediaries and US and Canada Institutional and Japan Target Date marketing teams to ensure consistency in messaging and positioning
• Works with senior leadership within the firm and client organization to obtain appropriate support for new soluti

Benefits

Additional Information

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident. We believe doing the right thing for our clients and our associates is good business . With a career at the firm, y ou can expect opportunities to create real impact at work and in your community. Y ou'll enjoy resources to support your career path, a s well as compensation , benefits , and flexibility to enrich your life. Here, you'll find a collaborative culture that respect s and valu e s differences and colleagues who share a spirit of generosity . Join us for the opportunity to g row and make a difference in ways that matter to you . Role Summary The role is focused on developing customized participant education communications on T. Rowe Price's products, services, and client features. The role is responsible for maintaining and enhancing the U.S. participant DCIO communications offer, ensuring that participant resources are delivered effectively and coordinated seamlessly across various business units. Additionally, the role acts as a consultant for member education needs outside of the U.S. This role reports directly to the head of Global Retirement Marketing and is a key part of our participant education offer, supporting retirement education initiatives. The Global Retirement Marketing team plays a vital role in building our brand around the firm's retirement capabilities, working closely with segment marketing on retirement thought leadership and go-to-market activities. The scope of the projects managed by this role is typically US-based, but increasingly consultative to our growing retirement business outside of the US. The position is accountable for overall client satisfaction, retention, and ongoing development within the realms of client marketing and communication. There may also be supervisory responsibilities, overseeing a small team of 1-3 KM associates. A core aspect of the role is deepening client relationships by understanding their unique needs and providing relevant, differentiated communication solutions.

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