Bilingual Receptionist / Mexico City
External
Blackrock · Mexico City, MexicoFull-timeHybridToday
Excel
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Responsibilities
- Front Desk Operations Greet and welcome all visitors, clients, and employees in a professional and friendly manner. Manage visitor registration process, issue badges, and notify appropriate personnel of arrivals. Maintain a clean, organized, and professional reception area at all times.
- Communication Management Answer, screen, and direct incoming calls in both Spanish and English. Take accurate messages and ensure timely delivery to appropriate parties. Respond to general inquiries via phone, email, and in-person with professionalism and accuracy.
- Facility Coordination Monitor access control systems and maintain security protocols. Coordinate with building management and vendors regarding facility needs. Assist with office events, meetings, and special projects as required.
Requirements
- Required
- Fluent in Spanish and English (written and verbal)
- High school diploma or equivalent
- 1-2 years of receptionist or customer service experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Excellent interpersonal and communication skills
- Strong organizational and multitasking abilities
- Preferred
- Experience in corporate or professional services environment
- Familiarity with visitor management systems
- Knowledge of commercial real estate industry
- Core Competencies
- Customer service orientation, attention to detail, discretion and confidentiality, flexibility and adaptability, problem-solving skills, time management, team collaboration
- Work Environment
- Full-time position based in Mexico City office. Standard business hours with occasional flexibility required for special events or meetings.
Benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.Our hybrid work modelGuidance on AI use for candidatesAbout BlackRockThis mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.To learn more about BlackRock, please visit Careers.BlackRock.com . We also encourage you to get to know us on LinkedIn , Instagram , YouTube , X , and TikTok .BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualifiedHealth insuranceFlexible schedule
Additional Information
About this role Bilingual Receptionist - Mexico City Position Overview We are seeking a professional and personable Bilingual Receptionist to serve as the first point of contact for our Mexico City office. This role requires excellent communication skills in both Spanish and English, strong organizational abilities, and a commitment to delivering exceptional customer service to clients, visitors, and employees.
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