Business Analyst (Automation / AI)

About the role

We are looking for an Automation / AI Business Analyst who enjoys solving problems and working with both business and technical teams. You will help identify opportunities to improve processes using automation and AI solutions. You will partner with Product, Operations, and Technology teams to understand needs, document requirements, and support the delivery of practical, easy-to-use solutions. This is a great opportunity for someone with strong analytical skills, curiosity about AI, and a collaborative mindset who wants to make a meaningful impact. You will report to the Director Service Management.

Responsibilities

• Work with teams to understand current processes and identify opportunities for automation and AI improvements
• Help define and evaluate use cases for automation and AI, ensuring they align with business goals
• Translate business needs into clear and simple requirements, including workflows and data needs
• Create and maintain documentation such as process maps, use cases, and data flows
• Collaborate with product and engineering teams to support design, testing, and rollout of solutions
• Support tracking of automation initiatives and follow established governance and best practices

Requirements

• Bachelor's degree or equivalent practical experience
• 2-4 years of experience in a Business Analyst or similar role
• Exposure to automation, workflow improvement, or AI-related projects
• Experience with technical concepts such as APIs, data structures, and system integrations
• Familiarity with AI or automation tools (such as conversational AI, intelligent agents, or low-code platforms)
• Strong communication, problem-solving, and collaboration skills, with experience working with Agile teams
• Additional Information
• Benefits/Perks:
• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
• Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html
• Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site.
• #LI-Remote
• This is a remote position.

Additional Information

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com .

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Experian? Share your experience