Customer Service (Call-Centre) - Till 31 July (Extendable) - East - UP $2760

Requirements

• Good communication skills
• Active listening
• Ability to provide positive customer experience while maintaining professionalism, even in difficult or high-pressure situations
• EA Reg. ID: R25157446 (Katherine Carlen)
• PERSOL Singapore Pte Ltd - RCB No. 200007268E - EA License No: 01C4394

Additional Information

Location : Tampines (need to attend 4-day training at Novena) Salary : $2,580 - $2,760 Working Hours: Mon to Thur: 8.30am to 6pm Fri: 8.30am to 5.30pm Duration of Assignment: 22 June to 31 July 2026, with possibility of extension for 1-2 months Job Scope: Customer Service Executive for Call Centre : - Focuses on handling customer inquiries primarily via phone, providing efficient and direct solutions in a fast-paced, transactional environment. - Representatives manage calls while utilizing customer management software (CRM), updating systems, and referencing knowledge bases to resolve issues effectively. - Additionally, they may assist with User Acceptance Testing (UAT) to ensure new systems meet customer needs and operate smoothly. - Willingness to take on various tasks and adjust to changing work demands.

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