Innovation Technologist

Responsibilities

• Innovation Discovery & Solution Design
• In collaboration with the Innovation and Fan Experience teams, help identify and vet opportunities to enhance fan experience, venue operations, revenue, and human capital efficiency through emerging technologies.
• Serve as a subject matter expert on emerging technologies to support ideation and solution design for fan-facing and operational initiatives.
• Clearly define and document technical requirements, solution architectures, testing plans, and implementation roadmaps in partnership with the Product Owner.
• Apply a user-centered, iterative approach to problem solving, incorporating rapid prototyping, testing, and feedback to inform solution design.
• Identify opportunities where technology can reduce manual effort, streamline workflows, and enable teams to focus on higher-value work across the organization.
• Proactively surface risks, dependencies, and decisions needed to maintain momentum and meet timelines.
• Technology Deployment & Integration
• Serve as the technical owner for Innovation initiatives from proof-of-concept through deployment.
• Support delivery of fan-facing technologies, including frictionless entry, biometric authentication, contactless payments, mobile integrations, and experiential technology pilots.
• Partner with IT and Data teams to ensure solutions are secure, scalable, and production-ready within enterprise systems.
• Support on-site testing, deployment, and troubleshooting during live events to ensure solutions perform under real-world conditions.
• Partner with Product Owners and business stakeholders to align technical decisions with operational realities, timelines, and guest impact.
• Vendor & Partner Management
• Source, evaluate, and manage technology vendors in partnership with the Product Manager.
• Coordinate multi-vendor implementations and integrations across infrastructure, applications, and business systems.
• Innovation Operations & Stakeholder Leadership
• Act as a reliable, solutions-oriented teammate who contributes positively to team culture and shared success.
• Present technical findings, risks, and recommendations to senior leadership and internal stakeholders.
• Contribute to long-term technology strategy aligned with AMBSE business priorities and innovation roadmap.
• Ensure technical ideas, enhancements, and opportunities are introduced through the Innovation intake process and evaluated in

Additional Information

Innovation Technologist About AMB Sports & Entertainment AMB Sports & Entertainment (AMBSE), part of the Blank Family of Businesses, includes the Atlanta Falcons (NFL), Atlanta United FC (MLS), Mercedes-Benz Stadium, NWSL Atlanta 2028, Atlanta Drive GC, Ladies Atlanta Drive GC, and PGA TOUR Superstore. Our Ideal Candidate Acts with Urgency - Moves quickly and decisively, understands priorities, and follows through without waiting to be asked. Self-Starter - Takes initiative, identifies gaps or opportunities, and advances work proactively while keeping partners informed. Actively Listens - Engages fully, communicates clearly, and ensures shared understanding. Collaborates - Values diverse perspectives, shows up as a strong teammate, and believes the best results are achieved together. Leads Through Service - Practices servant leadership and leads by example. Builds Relationships - Fosters trust, respect, and continuous improvement. Owns Results - Takes accountability and proactively delivers solutions that exceed guest and partner expectations. Demonstrates Intellectual Humility - Confident in expertise while remaining open to feedback, iteration, and shared problem-solving. About the Innovation Team The Innovation Team identifies, designs, prototypes, and implements strategic initiatives across AMBSE to elevate the guest experience, drive enterprise-wide efficiencies, strengthen the associate journey, optimize human capital through smarter workflows and automation, and deliver measurable value to the bottom line. Operating as a lean, high-performing group, the team partners closely with Fan Experience, Technology, and Stadium Operations leaders to move ideas from concept to production-measuring real-world impact at scale within a live sports and entertainment environment. Position Summary The Innovation Technologist is a core member of AMBSE's Innovation Team, responsible for the technical discovery, evaluation, and deployment of advanced fan-facing and operational technologies. This role serves as the technical lead during innovation initiatives, ensuring ideas are translated into scalable, secure, and production-ready solutions. The Innovation Technologist operates within a structured innovation framework, partnering closely with Product, Fan Experience, and Business leaders to advance initiatives through defined phases rather than pursuing independent solutions. The ideal candidate brings a strong understanding of technology, a genuine passion for innovation, a bias toward action, and a strong sense of ownership for moving work forward.

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