Service Support Officer
External
Wellways · 24 Service Street, Bairnsdale Vic 3875Prepare for this interview
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About the role
Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year! Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.
Benefits
Additional Information
Play a pivotal frontline support role in a community-led mental health service Be the operational heartbeat of the service, ensuring smooth intake, and delivery of wellbeing $34.58 - 37.73 phr (SCHADS Level 2B) + Leave loading + Super + Salary packaging Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you. About this Opportunity Due to internal career progression, the East Gippsland Mental Health and Wellbeing Local is seeking a new Service Support Officer to join our team. In this role, you will be central to the smooth running of our service, providing high-quality administrative and operational support. Your responsibilities will include supporting intake conversations, organising meetings, facilitating group sessions, and assisting with a variety of ad hoc tasks as required. This is an opportunity to contribute to a mental health service that places the community at its core, where every interaction helps create a positive and inclusive experience for clients, visitors, and staff. We are looking for a team member who is positive, enthusiastic, and willing to go the extra mile to support others. If this sounds like you, we encourage you to apply and become part of a progressive team helping shape the future of mental health and wellbeing services across Victoria. You will need: Relevant Administration qualification, or equivalent experience Demonstrated ability to deal with confidential and sensitive matters of a complex nature Committed to delivering high quality outcomes for end users Current valid Driver's License and the ability to undertake travel for the role Current Working with Children Check and NDIS Workers Screening Check Right to Work within Australia Satisfactory National Police Records Check (valid within the last 12 months) NDIS Worker Orientation Module Certificate
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