Poker - Server / Bartender - PT

Requirements

• High school diploma or GED is required with a minimum of one to two (1 - 2) years of high volume service, or an equivalent combination of education and/or work experience.
• Must possess knowledge of both food and beverage items. Must undergo TIPS Training on a continuous basis. Requires walking and standing for most of shift.
• WORK ENVIRONMENT:
• Grave Shift position
• May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
• Closing:
• As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
• Credit Check
• Criminal Background Check
• ACKNOWLEDGMENT:
• This job description describes the essential functions and basic skills and knowledge required for a team member to successfully perform the position, and the team member hereby certifies that the team member is capable of perfor

Benefits

Additional Information

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: OUR COMMITMENT TO SERVICE: We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests. RESPONSIBLITIES: Serves cocktails to guests throughout the property, ensuring a positive guest experience. Must possess good interpersonal skills. SERVICE INITIATIVE: Create and ensure a fun-filled, entertaining and exciting environment with the five F's - Fast, Fun, Friendly, Fresh and Focused Treat Guests with a sense of caring and individuality while effectively identifying their specific needs Inform Supervisor of Guest needs which may require special accommodations Show special recognition of frequent Guests Maintain a safe, clean and comfortable environment for Guests at all times Consistently welcome Guests, thank them for their patronage, seek ways to make them comfortable and express the desire to have them return Present a neat, clean and well-groomed appearance at all times Maintain constant awareness of services, promotions, and events offered at the facility and inform Guests Handle Team Member and Guest concerns/dissatisfaction and disputes timely and professionally to the Team Member/Guest satisfaction, while maintaining financial responsibility Promote positive public relations and create an enjoyable atmosphere for all Inspect and ensure a clean, safe working environment, notify appropriate departments to handle deficient situations Maintain a professional and positive relationship with vendors, Guests and co-workers Create a work environment that is safe, professional, friendly and conducive to a high level of morale, productivity and performance Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns Ensure prompt and discrete notification to management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Seminole Hard Rock? Share your experience