Receptionist

About the role

We are looking for an experienced Receptionist to join our Administration team at Westbourne Centre. You will work with delivering exceptional standards of administration and customer service whilst being the front face of the hospital. This is an extremely busy role liaising with patients, Consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative, the ability to work within a team and adaptable. You must be computer literate - experience with Word and Outlook being essential. Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'. We are committed to equality of opportunity for all. This role is subject to an DBS check. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are committed to equality of opportunity for all. This position is subject to background and DBS checks. We are proud to support the UK's Armed Forces

Requirements

• Experience in a front facing or customer service role
• Maths/English to GCSE level or equivalent
• Proven organisational and communication skills at all levels, both written and oral.
• Proficient in the use of Microsoft Office including databases
• Ability to communicate effectively with colleagues and consultants on a day-to-day basis applying appropriate methods and interpersonal skills
• Positive, willing attitude
• Self-motivated and possess strong organisational, interpersonal and above all customer service skills.
• Where you will be based:
• Why join us?
• At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we're people caring for people:
• Health, Wellbeing & Financial Security
• Private Medical Cover, with the option to add your partner and dependants
• Discounted Bupa Dental Insurance
• Life Assurance (Death in Service) x3 your base salary
• Private Pension, with Ramsay matching up to 5% after a qualifying period
• Employee Assistance Programme
• Work-Life Balance
• 25 days annual leave + bank holidays, with the option to buy or sell additional days
• Flexible shift patterns, where possible
• Family friendly policies including enhanced parental leave
• Volunteer leave to support causes that matter to you
• Career Development & Recognition
• Training and Development via the Ramsay Academy to support your career development
• Colleague recognition programme to celebrate our people
• Lifestyle & Everyday Perks
• Access to our benefits platform, offering a wide range of discounts
• Cycle2Work scheme
• Subsidised staff restaurant, where possible
• Free parking on site, where possible

Benefits

Additional Information

Job Advert Receptionist Location: Westbourne Centre, Birmingham Hours: Full Time, 30 weekly hours

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