Transportation Assistant

About the role

The position is located under the Business Office (BO) at the Eastern Oklahoma VA Healthcare System (EOVA HCS). Will report to the Mobility Manager. Works closely with staff to ensure the Beneficiary Travel, Special Mode Transpiration, Fraud Prevention, Patient Funds and Ambulance billing programs are in compliance. Works closely with clinicians and other health care professionals and team members, other clinics as well as internal services for coordination to meet Veteran transportation needs. Specialized Experience GS-6: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-05) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Transportation Assistant. Qualifying specialized experience includes Scheduling and coordinating transportation for individuals traveling to medical appointments. Planning and managing transportation schedules associated with medical appointments. Coordinating with clinical staff to ensure timely transport of medical patients. Using software programs and web-based systems to extract and organize data. Creating, updating, and maintaining department-wide reports using office software. Providing telephone support to medical passengers regarding transportation needs. Scheduling complex transportation arrangements using public, private, and volunteer services such as train, plane, bus, taxi, wheelchair van, ambulance, and air ambulance. NOTE: Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

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