Shift Supervisor (Foot Reflexology & Massage)
External
Kang Xin Foot Relexologist · High Park Residences, SingaporePrepare for this interview
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About the role
Roles & Responsibilities: Supervise daily operations, therapist shifts, and appointment rostering for the ground floor open-concept reflexology layout. Perform professional foot reflexology and body massage treatments for premium clients. Manage spa treatment inventory, linen maintenance, and monitor operational supply levels. Monitor and enforce strict hygiene, equipment sterilization, and workplace safety practices among therapists. Handle customer queries, resolve guest feedback professionally, and manage cash flow collections accurately. Job Requirements: Minimum 5 years of relevant hands-on industry experience in a licensed spa or reflexology establishment. Relevant industry qualifications/diploma or specialized technical certificate in wellness and massage therapy. Proven leadership qualities with experience managing team schedules and maintaining customer service excellence. Conversant in basic English to process regulatory bookings and address public walk-ins. Willingness to work flexible retail hours, including weekends and nights.
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