Team Lead, Service Operations
External
Hydro Systems Singapore · Tampines Industrial Drive, SingaporePrepare for this interview
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Requirements
- Minimum 5 years of relevant experience
- Minimum Higher Nitec in Engineering or a related discipline
- Experience in handling and interpreting technical drawings
- Service background in engineering, automotive, industrial equipment, aerospace, or related sectors (expertise in mechanical and hydraulic service work will be a strong plus)
- Proven record of handling work and resource planning, as well as leading a team in day to day operations
- Working knowledge of MS Office and ERP systems - SAP would be an advantage
Additional Information
Lead a team of technicians in daily operations Work and resource planning Coordinating daily customer site jobs Coordinating with vendors to secure operational or logistical support as needed Servicing, testing, and repair of customer equipment such as engine stands, tripod jacks and other aviation related equipment Ensuring that service reports and other relevant documentation is sent to customers in a timely manner Monitor job progress and intervene when necessary, ensuring service orders are completed on a timely basis Drive adoption of Lean and implement Continuous Improvement Plans to increase operational effectiveness and improve productivity Monitor and actively drive safety standards within the team Enforce and implement best practices & culture in proper housekeeping, disciplines, and standard work
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