Motor Claims Handler CH3

Responsibilities

• ?? What You'll Be Doing
• Managing a caseload of pre-litigated motor claims (including PI) from inception to settlement
• Handling claims within and outside the MOJ Portal (Stages 1 & 2)
• Working within the predictive costs regime
• Negotiating settlements to achieve strong commercial outcomes
• Ensuring accurate data input and file maintenance
• Communicating clearly and confidently with clients
• Supporting colleagues to maintain consistently high service levels
• Acting as a technical referral point for team members
• Mentoring and supporting new starters
• Conducting file audits where required
• Skills, Knowledge & Expertise
• ? What We're Looking For
• You'll ideally bring:
• Experience handling motor PI claims under the predictive costs regime
• Strong knowledge of the MOJ Portal (Stages 1 & 2)
• Solid pre-litigation experience
• Experience handling claims outside the MOJ and predictive cost regime
• Previous mentoring experience (desirable)
• Strong working knowledge of Microsoft Word, Excel, and email
• Excellent attention to detail
• Confident negotiation skills
• Outstanding communication skills
• Strong organisational abilities
• A collaborative mindset and willingness to support others
• If you're ready to take the driver's seat in your claims career and be recognised for your expertise and leadership, we'd love to hear from you.
• Apply now and accelerate your future. ??
• #INDUKI
• Job Benefits
• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service - after 1 years' service
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets
• *after successfully completing probation

Additional Information

?? Claims Handler - Motor (Pre-Litigation) Be the expert. Drive results. Make an impact. Are you an experienced Motor Claims Handler ready to take ownership of your own caseload and make a real difference? We're looking for a confident, detail-driven professional to manage pre-litigated motor claims (up to £25,000 reserve) from inception through to settlement. If you thrive in a fast-paced environment, enjoy negotiating strong outcomes, and want to mentor and support others along the way - this could be your next move. ?? The Role As a Motor Claims Handler, you'll manage a varied caseload of pre-litigated motor claims, including personal injury, from inception to settlement. Ensuring every case is handled efficiently, professionally, and with exceptional service standards. You'll play a key role in delivering results - not just for clients, but for the wider team. ?? Why Join Us? Take ownership of your own caseload Develop your technical expertise Play a key mentoring role within the team Work in a supportive, collaborative environment Be part of a business that values productivity and service excellence

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Keoghs LLP? Share your experience