Restaurant Manager

About the role

Business / Restaurant Operations Ensure smooth running and success of the business Analyze financial performance to formulate, develop and implement plans to improve salesand profitability of the business Oversees and manage restaurant operations and cash management Ensure smooth outlet opening, renovating or reinstatement Execute plans and instructions from the management Restaurant Management & Planning Propose marketing ideas Assuring productivity and efficiency while managing cost Analyze the situation, identify the needs of the business and propose with ideas and solutions Prepares outlet schedule, inventory and accuracy of payroll submission Follow up on service recovery for all products and service lapses Lead investigation and resolution of all customer complaints and/or feedback in a timely and efficient manner Menu Execution and Delivery Propose new menu items and promotions Supervise stations to deliver orders in accordance to defined cooking processes, recipe andhealth & safety standards Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu Conduct training & re-training from time to time for both existing and new menu items Kitchen Processes and Concept Development Manage kitchen inventory levels and quality by guiding kitchen supervisors on placing of orders Check to ensure quality of delivered supplies from time to time Manage kitchen storage capacity Oversee the setting up and cleaning of stations by staffs Oversee workflow for stations to ensure that processes adhered to specifications and guidelines and to provide recommendations to improve efficiency Quality Assurance & Control Ensure Standard Operating Procedures are updated and followed Liaise with suppliers and supervise supply chain and inventory Maintain overall restaurant cleanliness People Management Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions Conduct training and educate operation team on best practices, company policies and excellent service standard Manpower planning, training and recruitment Conduct appraisals professionally to track and measure staffs' performance Ensure workplace safety practices Create a work environment that promotes teamwork, performance feedback, recognition and executing fair disciplinary management and staff retention

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Company Intel

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