Community Manager - Bella Vista
External
Sunrise Management · Bella VistaPrepare for this interview
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About the role
At Sunrise, we practice resident hospitality, focusing on what matters most: Helping people feel right at home. We are people people who pride ourselves in providing our residents with a Positive Living Experience. About this role: The Community Manager has the responsibility, under the supervision of the Regional Manager, for all phases of the operations of an income-producing property. This includes personnel functions, leasing, community maintenance, monitoring market conditions, fiscal oversight, advertising, and resident relations. Hourly pay range: $24.00 - $26.00 DOE What you'll do - Includes but are not limited to: Leadership Hire, train, and evaluate on-site staff while fostering a supportive work environment. Provide clear guidance and tools for the team to excel in their roles. Address and resolve employee and operational concerns promptly and professionally. Administrative Develop a cohesive on-site team that reflects the organization's professionalism and quality. Conduct regular inspections of common areas, units, and grounds to ensure cleanliness, safety, and compliance with standards. Enforce move-in/move-out protocols, including comprehensive inspections. Ensure timely submission of payroll and maintain accurate records. Financial Management Oversee rent collection and manage delinquent accounts, adhering to legal requirements under California landlord-tenant laws. Complete daily bank deposits and maintain compliance with accounting procedures. Monitor expenses, prepare budgets, and recommend cost-effective improvements to property operations. Marketing and Leasing Promote available units through approved advertising platforms and in-person showings. Maintain accurate leasing records and ensure all agreements comply with Fair Housing regulations. Analyze market trends to adjust pricing and marketing strategies as needed. Support resident retention efforts through timely renewals and community engagement activities. Resident and Community Relations Respond to resident concerns with professionalism, empathy, and adherence to Fair Housing laws. Ensure all resident service requests are resolved within 24-48 hours, or as promptly as possible if delays occur. Maintain a safe, well-maintained community and uphold resident satisfaction. Compliance Ensure adherence to applicable California laws, including Fair Housing, ADA, and safety standards. Regularly review and update policies and procedures to reflect legal and operational requirements. Qualifications and Education: A college degree or related coursework is preferred. Minimum of two years of property management experience required. Proficiency in Microsoft Office (Word, Excel) and property management software. Strong problem-solving, leadership, and customer service skills. Ability to maintain confidentiality, professionalism, and neutrality in all interactions. Knowledge of California landlord-tenant laws, Fair Housing policies, and basic accounting principles.
Requirements
- Focused with high attention to detail
- Curious and proactive
- Growth-oriented and well-organized
- Disciplined and self sufficient
- A strong communicator
- Tech savvy
Benefits
Additional Information
Community Manager - Bella Vista Vista, CA
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