Business Analyst / Travel Management (m/f/div.)

Benefits

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1) Process & Requirements Management Analyze and model end-to-end processes within the business travel ecosystem (as-is/to-be), including identification of automation levers Elicit, structure, and prioritize requirements (e.g., user stories, acceptance criteria); facilitate workshops and ensure stakeholder alignment Act as the interface between business and IT/implementation partners ("collect, understand, and translate requirements") - a core responsibility of the BA role 2) Use Case Development & Business Value Build and further develop a use case pipeline (ideation workshops, evaluation based on value, feasibility, and ROI) Develop business cases including KPI definition (e.g., efficiency, quality, customer satisfaction, savings) and success measurement 3) Solution Design & Implementation (with market solutions) Evaluate standard cloud and tool solutions as well as AI/agent-based approaches, with a focus on API-based integration and pragmatic implementation ("make or buy") Support tenders and proposal evaluations, fit-gap analyses, proof of concepts, and implementation and rollout planning Contribute to quality assurance, acceptance testing, hypercare, and transition into operations (including documentation and knowledge transfer) Degree in Business Informatics, Computer Science, Business Administration, Engineering, or a comparable qualification + 7 years of experience as a Business Analyst, Requirements Engineer, or Process Manager in digitalization or automation projects Understanding of integrations and data flows (APIs, interfaces, data quality) Excellent communication skills in English (written and spoken) / German (as additional) Experience with RPA/workflow automation or AI use cases (e.g., prompting, evaluating AI outputs, governance/data privacy awareness) Experience in selecting and managing external service providers (RFPs, vendor scoring, SLAs/operating models) Domain knowledge in Travel & Expense is an advantage Like to work for international work environments Flexible and autonomous Work #LikeABosch includes: ⚖️ Flexible work conditions 🔀 Hybrid work system 🌐 Exchange with colleagues around the world 🧑⚕️ Health insurance and medical office on site (general clinic) 📚 Training opportunities (p.e., technical training, foreign languages training) & certifications 📈 Opportunities for career progression and continuous professional development 💲 Access to great discounts in partnerships and Bosch 🏋️ Sports and health related activities (gym) 🚉 Great access to public transports 🅿️ Free parking lot 🍽️ Canteen Success stories don´t just happen. They are made... Make it happen. We are looking forward to your application!

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