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Claims Consultant

External
eml logoEml · Sydney, Australia
Full-timeOn-site1w ago
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About the role

Join our Sydney Emergency Serv ices team and manage your own portfolio of workers compensation claims while l iais ing with injured workers, their employers, and Allied Health professionals. This role will also involve working with internal specialists to create a strategic plan , help ing injured workers get back to work as quickly and safely as possible. We are seeking individuals with a strong customer service background, ideally complemented by a degree in Health Sciences, Allied Health, or Law. While a qualification in these areas would be highly regarded, it is not essential. Experience within these fields, or in similar environments, will be highly valued. As part of our interview process, successfully reviewed applicants will need to be available to attend a face-to-face group interview on Wednesday 24th June 2026 or Thursday 25th June 2026. This will be a full time, permanent position commencing on the 20th July 2026 based in our Sydney office, with work-from-home flexibility (up to 3 days per week) considered from month three, subject to performance and approval.

Responsibilities

  • Step into a role where your clinical knowledge and passion for helping others can make a real difference. Utilise your Allied Health background to:
  • Manage a portfolio of workers' compensation claims, supporting individuals with both physical and psychological injuries
  • Work closely with injured workers, employers, medical practitioners, and rehabilitation providers to achieve positive return-to-work outcomes
  • Apply your understanding of health and recovery to implement proactive, tailored strategies
  • Play a key role in supporting individuals through their recovery journey, ensuring they feel supported, informed and empowered
  • ABOUT YOU
  • Passion for making a meaningful impact and enjoys working in a fast-paced, people-focused environment.
  • Strong background in health, allied health or a related field with a desire to apply your knowledge in a new and rewarding capacity .
  • Strong communica tion skills to confidently navigate complex or sensitive conversations to build genuine and trusting relationships
  • Proactive and solutions-focused with the ability to think creatively and collaboratively when working with diverse stakeholders
  • Committed to delivering a high standard of service to customers with a high attention to detail and level of accuracy

Benefits

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.EML provides career opportunities and great employee benefits, including:A diverse and collaborative team culture like no otherFlexibility to work from home to support work/life balanceA corporate wellbeing program with discounted health insurance and gym membershipGenerous discounts from over 350 retailers through our RewardsHub programComprehensive learning and development opportunities to help you reach your full potentialAccess to support and counselling services with work or personal matters, through our Employee Assistance ProgramCompanywide events to stay connected and celebrate successEntitlement to annual company incentive scheme + salary reviewsUp to 16 weeks paid parental leave, plus superWe value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, pleaseHealth insuranceParental leave

Additional Information

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

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