Senior Warehouse Operations Manager
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About the role
The Senior Operations Manager will oversee our flagship New Jersey operation, which is the company's largest by volume and revenue. This is a high-stakes leadership role responsible for two distinct facilities.
Responsibilities
- Operations & Growth
- Lead warehouse operations across inbound, outbound, inventory, and quality control
- Optimize performance metrics and workflows to support rapid scaling
- Make data-driven decisions to identify and solve operational bottlenecks
- Plan labor needs and manage capacity during peak periods
- Leadership & Team Building
- Recruit, coach, and develop supervisors, leads, and warehouse associates
- Provide hands-on floor leadership to build high-performing teams
- Schedule and assign employees while maintaining accountability for results
- Create urgency and followership across all warehouse teams
- Systems & Process
- Master Weee!'s operational systems, SOPs, and key performance metrics
- Manage inventory accuracy through physical counts and system reconciliation
- Plan warehouse layouts, equipment maintenance, and operational improvements
- Leverage WMS and productivity systems to drive performance insights
- Compliance & Safety
- Ensure compliance with warehousing, shipping, and OSHA safety requirements
- Establish security procedures and safety protocols
- Maintain flexible shift coverage for continuous operations
- Profit & Loss Management
- Manage operating costs including daily supplies (office/warehouse/janitorial), packaging materials, and equipment repairs
- Analyze cost variances and implement corrective actions
- Drive cost-efficient operations while maintaining quality standards
Requirements
- Bachelor's degree in Engineering, Operations, Supply Chain or equivalent experience
- 15+ years warehouse/fulfillment experience in high-volume or fast paced environments
- 10+ years in a supervisory or management role
- Experience with Warehouse Management Systems (WMS)
- Strong understanding of inventory control and cycle counting processes
- Demonstrated success in reducing labor costs or improving productivity metrics
- Familiarity with labor planning, scheduling and workforce optimization
- Advanced Excel skills and strong computer proficiency
- Knowledge of health and safety regulations (OSHA)
- Preferred Skills
- Bilingual in English and Spanish
- Flexibility to work varied schedules
- Six Sigma Certification
- Food Safety Certification
- OSHA Certification
- Project Management Certification
Benefits
Additional Information
About Weee! Weee! is the largest and fastest-growing ethnic e-grocer in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider , Reuters and TechCrunch . Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds , DST , Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing. This role is onsite 5 days a week in Clifton, NJ
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