IT System Infrastructure Support Analyst

Requirements

• At least 6 years of experience in IT support and infrastructure maintenance.
• Good communication, project management, strong analytical, problem-solving skills.
• At least 3 years of working experience in managing or maintaining Microsoft Windows and/or Red hat/Linux Server in a Cloud environment.
• Possess a strong understanding of security practices in server, database, and network is important.
• Manage the escalation processes and perform service recovery for incidents that directly impact services or users.
• Conduct internal security reviews and assist in internal and external audits
• Support user projects involving infrastructure acquisitions and evaluations.
• Review infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the systems in a timely manner to meet such needs.
• Review database infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the database systems in a timely manner to meet such needs.
• Ensure the Infrastructure servers and networks systems are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.
• Ensure the database servers are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack
• Continually exploit technological advancements or new processes to improve on the robustness, performance or resilience of existing operations and services.
• Assist in the planning, review and testing of the IT Disaster Recovery Plan for ensuring the resiliency of the IT infrastructure services.
• Adherence to the Board's internal processes, procedures and policies for ensuring quality output as well as sound security and controls.
• Self-motivated, dedicated, committed and resulted-oriented team player with strong initiative, ownership and possess good inter-personal and analytical skills.
• Technical Skills Requirements:
• Integration Development:
• AWS Lambda
• Database and Server Infrastructure (1 or 2 of the following):
• AWS Compute (e.g EC2, Fargate)
• AWS RDS (e.g. RDS, Aurora)
• AWS DynamoDB
• Network Infrastructure Technologies (1 or 2 of the following):
• AWS VPC (e.g. Subnet, NACL, Security Group, Route Table, Transit Gateway)
• AWS Firewall (e.g. Network Firewall, WAF)
• AWS Route53
• AWS ELB
• Data Management and Middleware (any of the following):
• JAMS Scheduler
• Keycloak / RedHat SSO
• Continuous Integration (CI)/ Continuous Delivery (CD) Process or Set Up CI/CD Pipelines (e.g. build, setup, test, release, deploy) - 1 or 2 of the following:
• Gitlab Enterprise
• Binary and Build Artifact repository
• Build Pipeline
• Dynamic Application Security Testing (DAST) tools
• GIT Source Code Repository
• Release management
• Software Composition analysis
• Static Application Security testing (SAST) tools
• Environments/Systems (1 or 2 of the following):
• Linux
• Open System Environment
• Red Hat Linux
• Windows
• Operating System (1 or 2 of the following):
• Windows Server
• Platforms (any of the following):
• Amazon Web Services (AWS)
• Kubernetes
• Databases (any of the following):
• MySQL
• PostgreSQL
• Programming Languages & Other Languages (1 or 2 of the following):
• Bash/ Shell
• Python
• PowerShell
• HCL (Terraform)
• Technologies (1 or 2 of the following):
• AWS EKS
• AWS EMR
• AWS Glue
• Amazon QuickSight
• AWS IAM
• AWS Step Function
• Tools (1 or 2 of the following):
• Ansible
• Terraform / OpenTofu
• SFTP / OpenSSH
• AWS CLI
• JMeter / SOAPUI / Postman
• To apply:
• Please send your latest CV in MS Word format to jennifer@zenithinfotech.com.sg
• Appreciate the interest of all applicants; however only shortlisted candidates will be notified.

Additional Information

Zenith Infotech (S) Pte Ltd. was started in 1997, primarily with the vision of offering state-of-the-art IT Professionals and solutions to various organizations and thereby helping them increase their productivity and competitiveness. From deployment of one person to formation of whole IT teams, Zenith Infotech has helped clients with their staff augmentation needs. Zenith offers opportunity to be engaged in long term projects with large IT savvy companies, Consulting organizations, System Integrators, Government, and MNCs. EA Licence No: 20S0237 Role: - Provide technical support and maintenance of IT infrastructure. - Monitor system performance, troubleshoot, and resolve IT issues. - Implement system upgrades and enhancements.

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