Global Strategic Account Manager - Technical Architect

Responsibilities

• How you will do it:
• Architect end-to-end thermal solutions (air-cooled, liquid cooling, hybrid systems) aligned with hyper scale and colocation requirements
• Translate customer technical requirements into optimized system designs, including capacity modeling and performance trade-offs
• Lead technical components of proposals, including system architecture, energy efficiency modeling, and solution differentiation
• Partner with Global Strategic Account Managers (GSAMs) to align solution strategy with account priorities, customer engagement plans, and pipeline development
• Serve as a global customer advocate, representing customer requirements internally across engineering, product, and operations to drive alignment and delivery
• Lead and support program management of complex, multi-region data center initiatives, ensuring coordination across stakeholders, timelines, and deliverables
• Support pricing and commercial strategy through technical value articulation (TCO, PUE, lifecycle cost)
• Act as technical interface between customer engineering teams and JCI product/engineering organizations
• Drive innovation adoption(e.g., high-density liquid cooling, advanced chillers, heat reuse)
• Operating Rhythms
• Joint engagement with GSAMs in strategic account planning, global customer governance, and executive technical discussions
• Lead global customer advocacy forums to align technical roadmaps, performance expectations, and long-term partnership objectives
• Program management cadence across large-scale deployments, ensuring alignment on scope, schedule, and delivery milestones
• Technical design workshops with customers focused on future state architectures and AI workloads
• Proposal development cycles with cross-functional engineering, product, commercial teams, and GSAM leadership
• Quarterly solution and program reviews aligned to customer roadmap, capacity plans, and technology evolution
• Ongoing engagement with product teams to influence roadmap based on customer requirements.
• What we look for:
• Bachelor's degree with10+ years of proven experience in data center cooling systems (chillers, CDU,CRAH/CRAC, liquid cooling).
• Expertise in thermal system designand capacity planning.
• Strong background in energy efficiencyoptimization (PUE, WUE, sustainability targets).
• Skilled in global customeradvocacy and stakeholder management.
• Experience in program and project management across complex, multi‑region deployments.
• Knowledge of hyperscale and colocation standards.
• Ability in technical sales and solution positioning in partnership with GSAM organizations.
• Proven cross‑functional leadership
• across engineering, sales, and operations.

Benefits

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at JOHNSON CONTROLS (S) PTE. LTD.? Share your experience