Associate Manager, Digital Merchandising (Mark's)

Responsibilities

• Reporting to the Manager, Digital Merchandising (Mark's), the Associate Manager, Digital Merchandising (Mark's) is a key contributor to delivering engaging, conversion-focused, and customer-centric shopping experiences across the Mark's and L'Équipeur eCommerce websites.
• Success in this role is measured through strong execution, thoughtful use of data and insights, and the ability to influence cross-functional teams to deliver cohesive, high-quality digital experiences at scale.
• Own the planning, coordination, and execution of general merchandising journeys and experiences across Mark's / LEQ digital channels.
• Translate business priorities, promotional strategies, and brand objectives into compelling, customer-first onsite experiences that drive engagement and conversion.
• Ensure digital storytelling, value propositions, and promotional mechanics are clearly communicated and executed with consistency and accuracy.
• Monitor and analyze site performance, customer behavior, and eCommerce sales results using analytics and reporting tools to identify opportunities for improvement.
• Partner with Analytics and Optimization teams to inform testing strategies and continuous improvement of various areas of the website, including category landing pages.
• Support and lead components of cross-banner, enterprise digital initiatives that impact general merchandising transactional experiences.
• Contribute to the development of scalable frameworks, standards, and best practices that improve operational efficiency and execution consistency.
• Act as a subject matter lead for general digital merchandising within broader digital projects and change initiatives.
• Build strong working relationships with Merchandising, Marketing, UX, Product, IT, and Operations teams to ensure seamless execution.
• Partner with internal and external teams to troubleshoot, track, and resolve onsite or back-end issues that impact the customer experience.
• Work collaboratively within the Digital Merchandising team to manage workflows, timelines, and competing priorities in a fast-paced environment.
• What you bring
• Bachelor's degree in Business, Marketing, or a related field.
• Experience in eCommerce, digital merchandising, retail, or related field.
• Strong understanding of online shopping behaviors and how digital merchandising influences conversion and customer confidence.
• Experience with Adobe Experience Manager (AEM) or similar CMS platforms
• Proven analytical skills with the ability to translate data and insights into clear recommendations (experience with tools such as Google Analytics is an asset).
• Strong project management and organizational skills, with the ability to manage multiple initiatives simultaneously.
• Excellent written and verbal communication skills, including comfort presenting insights and recommendations to stakeholders.
• A collaborative, proactive mindset with a desire to improve processes, elevate execution standards, and deliver meaningful business impact.
• Broadband Salary Range: $64,000 - $106,000 CAD
• We're always looking for great talent! In addition to competitive pay, we offer:
• Comprehensive benefits and retirement programs
• Performance incentives, Continuing Education Programs
• Other perks to support your well-being
• Career growth opportunities and product discounts
• #LI-GT1
• This posting represents an existing vacancy within our organization.
• We may use artificial intelligence tools as part of

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