Renewals Account Manager (9:00 PM - 6:00 AM IST)

About the role

Crowdstrike is looking for MSSP operations analyst to be a part of a team responsible for ensuring that our customers are successfully and thriving with our next generation endpoint technology. You will proactively collaborate with MSSP partners and Distributor -Focus on driving renewals growth.

Responsibilities

• Manage the contract renewal process
• Provide quotes to channel partners.
• Ensure delivery of quotes to the end customer.
• Consult with partner and customer to answer any questions
• Manage process through booking
• Communicate the value of CrowdStrike products to ensure growth in licenses and per endpoint revenue.
• Team with the MSSP partners to ensure a seamless customer experience.
• Work on CPQ Software to calculate Price and Quote solutions.
• Previous experience with SFDC and CPQ Tool.

Requirements

• Bachelor's/Post Graduate Degree required (Business/Operations/Project/Marketing)
• Excellent communication skills are a must with good command over written and spoken English.
• 3+ Years of Experience in Sales Operations, Alliance operations or applicable quantitative roles.
• Good knowledge of MS Office and Exce l.
• Be a self-starter, detail-oriented, and operationally-minded.
• Experience with a "Shared Resource Centre".
• A self-starter, quick learner and team player.
• Contributes to team and company success.
• Shift Time - 9:00 PM - 6:00 AM IST
• LI-RM2
• Benefits of Working at CrowdStrike:
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe
• CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
• If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

Benefits

Additional Information

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

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