Alumni Engagement Coordinator

Responsibilities

• Serve as a welcoming and responsive point of contact for alumni through email, phone, events, and engagement opportunities
• Support alumni volunteer engagement efforts, including reunion committees, ambassadors, mentors, and speakers
• Assist in the planning and execution of alumni events, including Homecoming, reunions, and regional gatherings
• Coordinate and support alumni recognition initiatives, including the Alumni Brick program and Alumni Cottage engagement efforts
• Help manage RSVP processes, event logistics, communications, and attendee engagement for alumni programming
• Coordinate engagement activities and support programming for the Student Alumni Ambassador (SAA) program
• Collaborate with Advancement and Marketing teams to support alumni communications, newsletters, and promotional content
• Assist with alumni data updates, inbox management, constituent communication, and verification efforts
• Build relationships with student leaders to strengthen connections between current students and the alumni community
• Represent PLNU at local and regional alumni events, including occasional evenings and weekends
• Collaborate with Advancement colleagues to support alumni engagement and advancement initiatives
• Perform additional duties as assigned in support of University Advancement programs and events

Requirements

• Passion for building community and creating meaningful alumni engagement experiences
• Strong interpersonal skills with the ability to connect authentically with alumni, students, and campus partners
• Experience coordinating events, volunteer initiatives, or engagement programs
• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines
• Excellent verbal and written communication skills with confidence, engaging diverse audiences
• Ability to provide high-quality customer service and relationship support in a fast-paced environment
• Collaborative mindset with the ability to work effectively across departments and teams
• Attention to detail and ability to manage communications, logistics, and follow-through effectively
• Comfort engaging with alumni and representing PLNU at university and alumni events
• Knowledge and experience working with a diverse population is preferred
• Bachelor's degree in a related field (Communications, Business, Public Relations, or similar) required
• 1-2 years of increasingly responsible leadership experience required, preferably in a non-profit or higher education setting
• Demonstrated ability to collaborate effectively with volunteers, students, and campus partners
• Strong verbal and written communication skills, including the ability to speak publicly
• Positive, friendly disposition and the ability to establish and maintain effective working relationships with alumni, faculty, staff, students, and the general public
• Exceptional organizational skills and the ability to use independent judgment in prioritizing tasks and meeting deadlines while experiencing frequent interruptions
• PLNU alumnus/alumna preferred
• Experience utilizing a database/CRM is greatly preferred
• Strong computer skills: Windows, Word, Excel, Google Suite
• Ability to occasionally travel as well as work evenings and weekends as needed
• Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with Community Life Covenant .
• The job offer is contingent on the successful completion of a backgr

Benefits

Additional Information

PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God's kingdom. We therefore encourage applications from culturally diverse candidates.

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