IT Engineering Manager

Responsibilities

• Engineering Leadership
• Lead and manage a team of software engineers supporting core insurance systems (Policy Administration) and sales platforms (e.g., POS tools)
• Drive team performance, capability building, and talent development
• Foster a culture of ownership, collaboration, and continuous improvement
• Delivery & Execution
• Oversee end-to-end delivery of system enhancements and new product features
• Ensure timely, high-quality, and predictable delivery outcomes aligned with business priorities
• Manage dependencies across teams including Product, Architecture, QA, and Operations
• Technology & Solution Oversight
• Provide technical guidance on system design, architecture, and integration
• Ensure systems are scalable, secure, and aligned with enterprise standards
• Oversee development across key technologies including Oracle (mandatory), Java, and .NET
• Product & Business Alignment
• Partner closely with Product, Business, and Pricing teams to translate requirements into scalable solutions
• Ensure strong alignment with life insurance product structures, business processes, and regulatory needs
• Engineering Excellence & Innovation
• Drive adoption of best practices in software engineering, testing automation, and DevOps
• Improve development productivity through standardization, reuse, and AI-enabled practices
• Promote and lead AI adoption across development teams to enhance productivity, quality, and decision-making
• Strengthen quality assurance, including UAT and regression efficiency
• Qualifications & Experience
• Mandatory Requirements
• Proven experience managing and leading software engineering teams
• Strong hands-on experience with Oracle PL_SQL (mandatory)
• Solid background in enterprise application development (Java preferred; .NET is an advantage)
• Domain Expertise
• Experience in life insurance industry is highly preferred
• Min 8 years experiences
• Familiarity with: Life insurance products (e.g., protection, unit-linked, etc.)
• End-to-end policy administration processes
• Sales tools / distribution platforms
• Experience working on or supporting core insurance systems (CAS / Policy Admin Systems) is a strong advantage
• Leadership & Communication
• Strong leadership and stakeholder management capabilities
• Excellent communication skills in English , both written and verbal, with the ability to engage effectively with business and technical stakeholders
• Ability to work across cross-functional teams and complex environments
• Mindset & Capabilities
• Strong problem-solving mindset with a focus on execution and results
• Proactive and forward-looking approach with a clear vision for leveraging AI and emerging technologies to improve engineering outcomes
• Ability to drive change, standardization, and capability uplift across teams
• Why Join Us
• Opportunity to lead transformation in core insurance technology platforms
• Drive innovation in AI-enabled engineering and product delivery acceleration
• Collaborate with regional and global stakeholders
• Make a direct impact on business growth and customer experience
• When you join our team:
• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.
• About Manulife and John Hancock
• Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .
• Manulife is an Equal Opportunity Employer
• It is ou

Benefits

Additional Information

We are seeking a highly capable IT Engineering Manager - Life Insurance Systems to lead and scale our engineering teams supporting core insurance platforms and sales systems. This role is responsible for driving high-quality system delivery, improving engineering productivity, and ensuring reliable and scalable solutions that support business growth. The role requires a strong balance of technical expertise, leadership capability, and domain knowledge in life insurance systems , along with a forward-looking mindset to drive AI adoption and digital innovation .

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