Parts Counterperson - Mercedes-Benz of Midlothian

Responsibilities

• Assist customers and technicians in identifying and locating the correct parts.
• Process parts orders efficiently and accurately.
• Maintain an organized and clean parts counter and storage area.
• Manage inventory levels and notify the parts manager of any shortages.
• Handle customer inquiries and provide excellent customer service.
• Process returns and warranty claims as needed.
• Stay up-to-date with product knowledge and industry trends.

Requirements

• High school diploma or equivalent.
• Previous experience in an automotive parts department, preferably with Mercedes-Benz.
• Strong knowledge of automotive parts and systems such as CDK and Paragon.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Proficiency with parts catalog and inventory management software.
• Valid driver's license.

Benefits

Additional Information

Job Title: Parts Counterperson Location: Mercedes-Benz of Midlothian Company: Murgado Automotive Group Job Type: Full-Time About Us: Join our dynamic team at Mercedes-Benz of Midlothian, a premier Mercedes-Benz dealership dedicated to providing exceptional service and quality. We pride ourselves on our commitment to excellence and our passion for the Mercedes-Benz brand. Job Description: We are seeking a motivated and detail-oriented Parts Counterperson to join our team. The ideal candidate will have a strong background in automotive parts and a passion for customer service. As a Parts Counterperson, you will be responsible for assisting customers and technicians with their parts needs, ensuring accurate and timely fulfillment of orders.

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