Service Technical Product Manager - Future Linac Products

Requirements

• Experience with serviceability engineering or field service operations
• Knowledge of digital service platforms, remote connectivity, or IoT ecosystems
• Understanding of cybersecurity and data compliance standards
• Experience leading concept development in early-phase product innovation
• Familiarity with ISO standards (e.g., ISO 14971) and risk management processes
• Why This Role
• To find out more about Siemens Healthineers businesses, please visit our company page here .
• The base pay range for this position is:
• $119,920 - $164,890
• Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
• If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
• The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and shor

Benefits

Additional Information

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Role Summary We are seeking a Technical Product Manager to define and drive service-focused capabilities for next-generation cancer care systems. This role translates service strategy into clear product concepts, user needs, and design inputs, ensuring serviceability is built into product architecture from the start. Key Responsibilities Facilitate the definition of service-oriented product concepts and capabilities Author and maintain concept documents aligned to strategic service innovation initiatives Collaborate with senior SMEs to define and document user needs, use cases, and workflows across service engineering personas Translate customer, field, and business requirements into structured design inputs Drive early engagement with R&D to embed serviceability into product architecture Collaborate with systems engineering on requirements traceability and design control Lead cross-functional workshops to define requirements and align stakeholders Ensure alignment with regulatory and quality processes (e.g., design controls, risk management) Partner with digital, hardware, and cloud teams to define scalable service solutions Support implementation and validation of service features across development lifecycle Key Deliverables Concept documents for new service capabilities and platforms Structured user needs in human-centered format Detailed use cases and operational workflows Design input documentation aligned to quality standards Traceability artifacts linking user needs to system requirements Serviceability requirements integrated into product definitions Required Qualifications 5+ years of experience in technical product management, systems engineering, or related role Experience in medical devices, healthcare IT, or regulated environments Strong understanding of design control processes and product development lifecycle Demonstrated experience defining user needs, use cases, and requirements Experience working with cross-functional engineering teams (software, hardware, systems) Familiarity with tools such as Jama, Azure DevOps, or similar Strong analytical, communication, and stakeholder management skills

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