Site Reliability Engineer

Responsibilities

• Test, plan, and deploy changes to our existing systems for SRE & operational excellence, as well as implementing new solutions to enhance our customer offerings
• Handle appropriate incidents (and problems) through to resolution, referring and raising to other resolver groups as required
• Facilitate planning and execution of disaster recovery tests and other BCP activities
• Ensure support for a culture of continuous improvement, including identifying areas for potentially improved automation and feeding back to relevant teams
• Drive the culture of "security first" and continuous improvements
• Identify, design, and implement technical and process improvements to improve service delivery metrics.
• Advanced level communication (escalation, collaboration with global team, influence /stakeholder mgmt.)
• What We Expect
• 5+ years of experience managing mission-critical, 24x7 operational environments in a cloud-based setting.
• Hands-on experience with cloud platforms and infrastructure-as-code tooling to support reliable and repeatable deployments.
• Solid experience with cloud technologies, including proficiency in at least one major cloud platform (AWS, Azure, GCP, or OCI) , as well as expertise in Terraform and Ansible.
• Experience of Terraform, Bash or Python scripting
• Solid understanding of Linux systems administration , containerization, and network fundamentals.
• Solid experience with monitoring tool.eg Datadog or AWS cloud watch or equivalent
• Knowledgeable in containerization technologies such as Docker and Kubernetes
• Knowledge in ITIL , IBM MQ, Patching & Vulnerability Management
• Strong understanding of Networking- TCP/IP, firewalls, VLAN, VPN
• Knowledge with Oracle, PostgreSQL, or other RDBMS (nice to have)
• Excellent communicator with a track record of effective collaboration across distributed, global teams.
• Good knowledge of AI tools (e.g. copilot, github copilot or equivalent), exposure to LLM, RAG and AI agents' knowledge (hands on experience is optional but is highly preferrable).
• What Would Be Helpful
• AWS and / or Azure /OCI certifications in professional level
• Information Technology Infrastructure Library (ITIL) Certification
• Linux or Kubernetes certifications
• Have experience working in Financial institutions
• Certified in Security management ( eg. AWS certified security professional)
• This position is based in Sydney, Australia , and offers a hybrid work environment with at least 2 days per week in-office, subject to change, providing flexibility and accessibility for qualified candidates.
• Benefits & Rewards
• We offer a competitive, well-rounded rewards package designed to support the financial, physical, and emotional well-being of our employees and their families (where applicable).
• We utilize a structured job architecture and career framework to ensure growth opportunities are transparent, fair, and accessible to all employees.
• For more information, visit Nasdaq Benefits & Rewards Career Page .
• Come as You Are
• Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.
• We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.
• We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.

Additional Information

Site Reliability Engineer - Platform Operations As a Site Reliability Engineer reporting to Sr. Director - Platform Operations, Cap Cloud team, you'll play a critical role in ensuring the reliability, performance, and operational excellence of cloud-based services delivered to Nasdaq's FinTech clients worldwide. You'll thrive in this position if you're solutions-oriented, resilient under pressure, and energized by working across global teams to build and sustain mission-critical systems that keep markets moving.

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