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About the role
What you will do. A glimpse in your role: As a Commercial Business Analyst within the Global Accounts Sales Support organisation, you will play a key role in ensuring the accuracy, efficiency, and reliability of commercial data and reporting processes. You will manage and optimise back-office operational flows, support decision-making through insightful analysis, and collaborate closely with Global Account Managers and cross-functional teams. Your contribution will directly impact the quality of client data, the delivery of strategic insights, and the effectiveness of commercial initiatives across global accounts. Main responsibilities: Maintain and manage Global Account (GA) lists, ensuring accurate implementation within CRM and Business Intelligence systems Oversee client database quality, including data cleaning, updates, and validation processes Support the preparation and delivery of monthly reports to internal stakeholders and external clients Develop insights reports, including subscription file maintenance and competitor basket analysis Coordinate and execute monthly Insights delivery through dedicated tools Manage Gain & Loss projects, ensuring timely completion in collaboration with Global Account Managers (GAMs) Update data cubes and reporting structures for active clients Support internal reporting activities and contribute to the development of business cases for TAM Collaborate with Business Analysts, Global Account Managers, and local Business Support teams to ensure alignment and data consistency Every action has an impact. You will make a difference here if: You bring strong attention to detail and ensure high data accuracy and reliability You are proactive in identifying inefficiencies and proposing improvements to processes and tools You demonstrate a collaborative mindset and build effective relationships across teams and geographies You can manage multiple priorities while maintaining high-quality output You show curiosity and a willingness to continuously learn and adapt in a dynamic environment Key competencies to empower your journey. You'll drive towards success if: You hold a university degree in Economics, Business Administration, or a related field You have strong analytical skills with the ability to interpret and manage complex datasets You possess advanced Excel skills and are comfortable working with large volumes of data You are fluent in written and spoken English You demonstrate business acumen, ownership, and a results-driven attitude You are self-motivated, proactive, and capable of working autonomously You have excellent interpersonal skills and can effectively collaborate with stakeholders at all organisational levels You show flexibility and adaptability in a fast-paced, multicultural environment Together, we go further: At Global Blue, great work happens when talented people come together in a supportive and inspiring environment. Here's what you can expect: A role in a fast-growing, international company Opportunities for professional development and career growth A multicultural workplace, collaborating with colleagues worldwide Inspiring team members and a dynamic, forward-thinking culture A range of employee benefits, including: Employee referral program Team-building activities and events Annual Christmas Party and more We foster career growth through internal mobility, embrace an Agile Working Model, and prioritise work-life balance. Committed to sustainability, we focus on creating positive impacts for employees, clients, and communities. Guided by our 5 Ways of Working, we value client satisfaction, collaboration, innovation, and shared success. Submit applications only through official Global Blue channels. We do not use any third-party services or platforms for recruitment. Always verify emails or LinkedIn messages. Ensure communications come from official @globalblue.com addresses or certified Global Blue recruiters/employees. We will never ask for payment or personal financial information during the hiring process. If anyone requests this, it is a scam-report it immediately. Feels like you? Explore further!
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