Technical Business Analyst (EnterpriseOne and JDE)
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About the role
We are looking for an experienced Technical Business Analyst with strong JD Edwards EnterpriseOne (JDE E1) experience to support, enhance, and develop enterprise systems across the business. This role plays a key part in ensuring systems are selected, implemented, maintained, and improved to a high standard, while aligning technology solutions with business objectives. You will act as a bridge between the business and IT, leading system analysis and delivery, supporting stakeholders, and driving efficiencies through robust technical and process-led solutions.
Responsibilities
- Lead the analysis, design, configuration, and implementation of JD Edwards EnterpriseOne modules
- Work closely with stakeholders to gather requirements, conduct gap analysis, and recommend process improvements
- Carry out feasibility studies on proposed systems and third-party solutions, providing cost, benefit, and timescale analysis
- Design data models and identify technical solutions to improve efficiency and system resilience
- Troubleshoot and resolve software and hardware issues as appropriate
- Ensure support teams are trained and prepared prior to system go-live
- Manage small projects or sub-projects (up to 30 man-days) from concept through to handover, ensuring delivery to agreed quality, timelines, and budgets
- Develop and mentor team members in system and programming activities
- Deputise for the Team Leader when required
- General Duties
- Ensure systems are fully documented, tested, and reflect the latest changes
- Uphold department standards, procedures, and best practice at all times
- Ensure issues raised by users are resolved promptly or escalated where necessary
- Contribute to the continuous improvement of IT standards and service delivery
- Stay up to date with developments in IT, systems, and technology
- Adhere to all company policies, including health & safety, HR, and equal opportunities
- About You
- Essential
- Strong experience with JD Edwards EnterpriseOne (E1 ERP)
- Background in Business Analysis
- Knowledge of relational databases
- Proficient in MS Office and SQL
- Excellent communication skills, with the ability to engage at all levels
Benefits
Additional Information
Technical Business Analyst (EnterpriseOne and JDE) Location: Norwich / hybrid
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