Executive Manager (Chapter Area Lead) - Agentic AI, Business Bank

Responsibilities

• This role offers a rare opportunity to shape the future of AI within one of the world's leading AI-enabled financial institutions.
• You will:
• Lead one of Australia's most ambitious Agentic AI programs.
• Build AI systems that operate at enterprise scale.
• Work alongside some of the industry's strongest AI, engineering and product talent.
• Influence strategic AI decisions at executive level.
• Pioneer responsible adoption of emerging AI technologies.
• Help define how AI transforms banking for customers, colleagues and communities.
• We're Interested in hearing from People who have:
• Leadership
• Proven experience leading high-performing teams across Data Science, Machine Learning, Generative AI and Agentic AI disciplines.
• A track record of delivering complex AI programs from strategy through to production deployment.
• Ability to influence senior stakeholders and drive enterprise-wide outcomes in highly regulated environments.
• Experience building strong technical cultures and developing exceptional AI talent.
• Technical Excellence
• You are an experienced AI practitioner who remains deeply

Benefits

Additional Information

Executive Manager (Chapter Area Lead) - Agentic AI, Business Bank Shape the Future of AI in Banking See yourself in our team CommBank is redefining what it means to be an AI-powered bank. Ranked #1 on LinkedIn's 2026 Top Companies list in Australia, recognized as the #1 bank in AI across APAC and ranked #4 globally on the Evident AI Index, we are investing deeply in the next generation of AI capabilities to transform customer experiences, empower our people, and drive industry-leading business outcomes. Business Bank's AI Centre of Excellence (AiCE) sits at the centre of this transformation. We bring together world-class AI and Data Science talent and partner with Engineering and Product teams to solve some of the most complex and high-impact challenges in financial services. We are now seeking an exceptional AI leader to help define and build the future of Relationship Management through Agentic AI. Reporting to the Business Bank AI Lead, you will lead one of our most strategic AI portfolios, pioneering frontier multi-agent systems that augment relationship managers, transform customer engagement, and create meaningful competitive advantage at enterprise scale. This is an opportunity to move beyond experimentation and shape the deployment of production-grade AI systems that influence thousands of colleagues, support millions of customer interactions, and establish new benchmarks for AI-enabled banking. You will combine strategic vision, deep technical expertise, and inspirational leadership to build a world-class team, advanced AI capability across the organisation, and help define the next generation of intelligent systems within Australia's leading AI-powered bank. Do Work That Matters What You'll Lead Build Frontier Agentic AI Systems Lead the design, orchestration and deployment of sophisticated multi-agent AI systems that combine reasoning, planning, memory, retrieval, tool use and workflow automation to transform customer and colleague experiences. Drive the evolution from isolated AI use cases to intelligent agent ecosystems capable of operating across complex business workflows and decision environments. Shape Enterprise AI Strategy Influence Business Bank's AI strategy and roadmap, identifying emerging technologies, translating innovation into practical outcomes, and helping define how AI creates sustainable competitive advantage. Partner with senior executives, product leaders, engineers and domain experts to identify transformational opportunities and accelerate AI adoption at scale. Advance the State of AI Practice Drive technical excellence across Agentic AI, Generative AI and Machine Learning disciplines. Champion modern approaches to: Agent orchestration and coordination AI reasoning and planning architectures Retrieval-Augmented Generation (RAG) AI evaluation and benchmarking frameworks Human-in-the-loop systems Reinforcement learning and feedback systems AI observability, monitoring and governance Responsible AI and safety controls Contribute to enterprise-wide AI standards, reusable frameworks, architectural patterns and best practices. Build a high-performing AI Organisation Recruit, develop and inspire exceptional AI talent across Data Science, Agentic AI and Applied Research disciplines. Create an environment where curiosity, experimentation, technical excellence and continuous learning thrive. Develop future AI leaders while fostering a culture that challenges conventional thinking and pushes the boundaries of what is possible. Drive AI Innovation at Scale Collaborate across CommBank's AI ecosystem and with leading technology partners, research institutions and AI communities to ensure Business Bank remains at the forefront of emerging AI capabilities. Translate cutting-edge advances into scalable, production-ready solutions that deliver measurable customer, colleague and business value.

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