Account Director
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About the role
Client Relationship Management: Take ultimate responsibility for delivering the required services to clients, building long-term relationships, and becoming a trusted advisor on their risk and insurance requirements. Strategic Solutions Delivery: Develop and implement risk transfer and risk management solutions that align with the unique needs of clients in the Retail and L&H sectors. Stakeholder Engagement: Identify and engage with key decision-makers and budget holders within client organisations, fostering strong, lasting relationships. Industry Expertise: Provide technical, industry, and subject-matter expertise, drawing on internal resources where necessary to deliver comprehensive solutions to clients. Collaboration: Work closely with specialist technical teams across the business and the wider group to meet client needs effectively and deliver top-tier solutions. Business Development: Drive the sales process to win, retain, and develop profitable new clients. Ensure business growth by identifying opportunities for account expansion and delivering additional services where appropriate. Placement Strategies: Develop and implement strategies to optimise revenue from both new and existing clients, using appropriate placement channels. Team Leadership: Lead and support a dedicated service team, ensuring seamless delivery of services and maintaining high standards of performance.
Requirements
- Extensive Experience: Background in the Retail, Leisure & Hospitality insurance sectors (preferable) with an understanding of the unique risks and challenges within these industries.
- ACII or Equivalent Qualification: Ideally, you will hold an ACII qualification or similar, demonstrating your technical knowledge and commitment to professional development.
- Client Relationship Expertise: Proven experience of managing large and complex client accounts, with a track record of building strong, enduring relationships.
- Strategic Thinking: Strong ability to think strategically, developing innovative risk management solutions tailored to the client's business needs.
- Business Development Skills: Demonstrated success in winning new business, converting prospects into long-term clients, and contributing to business growth.
- Communication Skills: Excellent communication, negotiation, and influencing skills, enabling you to interact effectively with clients, stakeholders, and internal teams.
- Team Leadership: Experience managing teams, setting objectives, and guiding team members to deliver high-quality outcomes.
Benefits
Additional Information
We are seeking an experienced, growth-focused Account Director to join our Retail, Leisure & Hospitality (L&H) Practice. As an Account Director, you will be responsible for managing a portfolio of Retail, L&H clients which include complex, high-value accounts requiring tailored risk management solutions. This role offers a fantastic opportunity to make a significant impact in the insurance industry, working within a globally recognised organisation.
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Company Intel
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