Bilingual Helpdesk Technician
External
Stefanini1 · Southfield, MIPrepare for this interview
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Requirements
- Previous experience in a helpdesk environment is an asset and experienced in doing phone and remote support
- Bilingual Requirements: (Fluency in the Following)
- Spanish Helpdesk Technician
- French Helpdesk Technician
- French - Canadian Helpdesk Technician
Benefits
Additional Information
- Good understanding and knowledge of: - Windows XP, windows 7 - Active Directory - MS Office Suite with expertise in Excel, Word, PowerPoint - Gmail / Google Apps - Networking - Malware removal - Ability to communicate with all levels of the organization - Ability to work efficiently under stress - Must be flexible and willing to adapt quickly due to priority changes - 24x7 helpdesk - scheduling flexibility is required as schedule may change based upon rotation of schedule or adjustment to support a change in call volume. - Ability to work both independently and in a team-oriented environment - Must be highly motivated, with a positive "Can-do" attitude - Must have a hands-on attitude to all aspects of the day to day operation
Your Match
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Company Intel
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