Senior Network Administrator

About the role

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we've been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team! Position Purpose : Administers infrastructure including hardware, software, and various configurations. Provides administration and maintenance of user devices and communications links to assure operational availability. Deploys and administers routing protocols and network devices (switches, routers, firewalls, load balancers). Administers and tests networking hardware and software. Performs remedial maintenance of network devices including the restoration of hardware and software. Government Clearance: This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen. This position is not eligible for sponsorship now or in the future. Location: This position is full‑time (Monday-Friday, 40 hours per week), consisting of a mandatory three days in the office Tuesday-Thursday and two days working from home Monday/Friday (please note at times there may be a business need of in office depending on workload and priority level) in Columbia, South Carolina. To Qualify for This Position, You'll Need the Following : Administers use, capacity and performance of network systems. Focuses on both hardware and software aspects of network operations across multiple platforms. Works with end users and vendors to resolve network hardware/software issues. Upgrades and configures network devices from multiple vendors. Maintains effective relationships with external suppliers to ensure appropriate levels of support. Schedules, plans, and performs system upgrades, including coordinating the transition from test to production environments. Confers with network users about how to solve problems affecting network performance. Validates and adjusts network configuration when needed to resolve issues. Generates network utilization/trending/error reports as requested. Observes and controls the status and performance of all components of network/system facilities. Maintains change control of network devices. Control access to, and authorization level of network devices. Anticipates and mitigates potential attacks through network or other connections to ensure the security of the system. Maintains effective security/backup and disaster recovery processes and systems. Performs data backups and disaster recovery operations as needed. Address network vulnerabilities within audit-mandated time frames. Ensure network compliance with audit requirements. Participates in continuous review and update to ensure that processes meet changing business unit conditions. Creates and maintains process and procedure documentation. Provides feedback on commonly encountered problems and misunderstandings to enhance user documentation and/or training programs etc. Works with others to establish and improve processes and procedures. Updates knowledge and skills to keep up with rapid advancements in network administration technology. To Qualify for This Position, You'll Need the Following: Required Education: Bachelor's in a job related field Degree Equivalency: Associates degree plus an extra 2 years of job-related work experience for a total of 6 years of required work experience (see "required work experience") OR 8 total years required work experience. Required Work Experience: 4 years of network or other job related experience. Required Skills and Abilities: Strong technical knowledge of networking, communications, and related hardware and software. Knowledge of network technologies and platforms. Strong technical skills including problem analysis of network systems. Able to gather information to troubleshoot various network problems. Strong organizational and interpersonal skills. Ability to communicate technical issues with non-technical people. Strong customer service skills. Strong knowledge of common network administration, monitoring and security utilities. Required Software and Other Tools: Strong understanding of relevant network hardware and software. Strong understanding of Microsoft Office Suite from a systems support/break-fix perspective. We Prefer That You Have the Following : Experience with CISCO ACI. Experience with CISCO ISE. F5 BigIP Load balancing. Hands on Palo Alto experience. 5 years-of experience working in infrastructure/net

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