Customer Service Executive
External
For The Love Of Laundry · Soon Lee Road, SingaporeS$28K–S$31K/yrFull-timeUnknown6d ago
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
For the Love of Laundry is Singapore's #1 award-winning & eco-friendly laundry and dry-cleaning company. We are looking for a Customer Service Executive to support our customers and operations. team.
Responsibilities
- Reply to customer enquiries in a polite and helpful manner
- Follow up on customer feedback, complaints and service issues
- Work closely with the factory team to resolve customer cases
- Support drivers on collection and delivery matters
- Update customer information and case notes in the system
- Keep customers informed on the status of their orders or issues
- Provide good service and build strong customer relationships
- What We Look For
- Able to speak and write English clearly
- Friendly, patient and service-oriented
- Able to handle customer issues calmly and professionally
- Organised and careful with follow-up
- Able to work independently and as part of a team
- Basic computer skills
- Experience in customer service is a plus
Benefits
Stable full-time jobFriendly and supportive teamMedical benefitsAnnual leave and other leave benefitsMeaningful role with direct customer contactLocation: West SingaporeSalary: $2,300 to $2,600Working Hours: Monday to Friday, 9am to 6pm, and alternate SaturdayEmployment Type: Full-TimeContact: Call 6265 1110 , WhatsApp 9118 7824 or email: kenneth@fortheloveoflaundry.com
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at FOR THE LOVE OF LAUNDRY PTE. LTD.? Share your experience