Document & Content Governance Intern

Responsibilities

• Support content inventory and classification efforts across SharePoint and other repositories
• Apply and validate metadata fields (owner, document type, dates, audience, etc.) to ensure consistency and AI-readiness
• Assist in content quality checks, identifying outdated, duplicate, or inconsistent documents
• Maintain and update content governance trackers and dashboards
• Support the standardization of document formats and templates (policies, SOPs, job aids, FAQs)
• Collaborate with SMEs and content owners to clarify ownership and validate information
• Assist in mapping relationships between documents (e.g., policy ↔ SOP ↔ job aid ↔ FAQ)
• Support taxonomy alignment and content organization across repositories
• Participate in ongoing governance processes (review cycles, updates, and clean-up initiatives)
• Skills & Profile
• Strong attention to detail and organization
• Analytical mindset with ability to identify inconsistencies or gaps
• Comfortable working with Excel / trackers and structured data
• Strong written communication skills (English)
• Interest in knowledge management, process improvement, or content operations
• Ability to work independently and manage repetitive but critical tasks

Requirements

• Familiarity with SharePoint or content management tools
• Exposure to metadata, taxonomy, or knowledge management concepts
• Interest in AI / automation / digital employee experience
• We are looking for candidates with a strong interest in how information is structured, organized, and made easily accessible, combined with an analytical and detail-oriented mindset to work with content, data, and process-oriented tasks.
• We will prioritize students from backgrounds related to information management, industrial engineering, business, or systems/data fields are preferred.
• Helping People Thrive in a Connected World
• Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Learn more at jobs.assurant.com .
• What's the culture like at Assurant?
• Company Overview
• AI and Biometric Usage
• Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process.
• Equal Opportunity Statement
• Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
• Job Scam Alert
• Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here .

Additional Information

Job Purpose Play a key role in shaping how enterprise knowledge is structured and consumed by AI-powered solutions.

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