Account Manager

Requirements

• Bachelor's degree in Business, Marketing, Communications, or a related field (or equivalent professional experience)
• Minimum of 3-5+ years of experience in account management, customer success, sales, or client-facing roles
• Proven ability to build, maintain, and grow strong client relationships with key stakeholders
• Strong interpersonal and communication skills with the ability to influence and negotiate effectively
• Excellent organizational and time management skills with the ability to manage competing priorities
• Experience coordinating cross-functional teams to deliver client solutions
• Strong problem-solving skills with a proactive, solutions-oriented mindset
• Comfortable preparing reports, presentations, and business reviews for clients
• Customer-first mindset with a focus on delivering exceptional service
• Adaptability in a fast-paced, evolving environment
• High level of accountability, ownership, and attention to detail
• Role will require around 20-25% travel
• Applicants must be authorized to work in the United States on a full-time, ongoing basis. The company does not provide immigration sponsorship now or in the future.
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Additional Information

For this U.S. based position, the expected compensation range is $86,400 - $121,000 per year, which includes base pay and short-term incentive. The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits. You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled. Join our dynamic team as a post-contract Account Manager in the East Region of our Efficiency business. The Account Manager role serves as the post-contract client manager during Construction and Client Services, responsible for maintaining a continuous, professional, and client-focused experience with the executive level of the customer from project kickoff through completion and ongoing service. This role ensures alignment, accountability, and effective communication between internal teams and customers throughout post-contract delivery. What will you do: Client Advocacy & Experience Continuity Act as the primary executive level contact during Construction and Client Services Maintain continuity of the client-focused professional experience, independent of internal or customer personnel changes. Develop understanding of project details and customer personalities to ensure effective communication and relationship management. Post Contract Engagement - External Stakeholder Schedule, plan, and attend project kickoffs, completions, and handoffs, either in person or virtually. Coordinate and lead major communications between the Construction Team and the client. Present to School Boards when progress meetings or formal updates are required. Lead principal-level communication efforts when necessary. Educate new stakeholders on the existing partnership and project context when transitions occur. Conduct reference check-ins with clients and identify opportunities to present awards or recognitions. Coordinate and conduct or delegate CSAT surveys to gather structured client feedback. Identify additional sales opportunities based on insights gained during Construction and Client Services. As time permits, provide support for Customer and Student Engagement opportunities within the region. Post Contract Engagement - Internal Stakeholder Conduct regular coordination meetings with Account Executives, Project Development Managers, Project Managers, and Client Services teams to ensure alignment, accountability, and a clear customer communication plan.

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