Food & Beverage Attendant

Benefits

Additional Information

Hourly Rate $24.00 + tips Where great benefits lead to a life fulfilled. Competitive Pay 401K opportunities Travel discounts Professional Counseling & Family Support Growth and Development Opportunities *Benefit Eligibility will vary by position Site Specific Perks Complimentary uniform laundering Complimentary work shoe subsidy Associate of the Quarter and Year Recognitions Monthly cell phone discounts Fitness center discounts Meal subscription plan discounts JOB SUMMARY Communicate any assistance needed during busy periods to the Manager On Duty to ensure optimum services. Notify manager if a product does not meet specifications. Check and ensure the correctness of the temperature of appliances and food. Monitor the quantity of food that is prepared and the portions that are served. Ensure proper portion, arrangement, and food garnish to be served. Serve food in proper portions onto proper receptacle. Set-up, clean and break down workstation. Wash and disinfect kitchen area including tables, tools, knives, and equipment. Prepare ingredients for cooking, including portioning, chopping, and storing. Wash and peel fresh fruits and vegetables. Prepare and cook food. As a Food & Beverage Attendant, a typical day will include: Operates ovens and microwaves to prepare foods. Set up and break down of workstations with required tools, equipment, and supplies. Ensures proper portion, arrangement, and food garnishments are used according to standards. Prepares and cooks food according to recipes, quality standards, presentation standards, and food preparation checklist, establishing priority items. Follows and ensures compliance with food safety and handling policies and procedures. Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs. Interact with colleagues and guests professionally and promptly. Contribute to team goals. Always follow company policies and safety procedures. To Become a Food & Beverage Attendant at MVW: Available to work various shifts, holidays, and both weekend days. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance. Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements. CRITICAL TASKS Safety and Security Reports work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follows company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Follows policies and procedures for the safe operation and storage of tools, equipment, and machines. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Uses proper equipment, wears appropriate personal protective clothing (PPE), and utilizes correct lifting procedures, as necessary, to avoid injury. Completes appropriate safety training and certifications to perform work tasks. P olicies and Procedures Follows company and department policies and procedures. Protects company tools, equipment, machines, or other assets in accordance with company policies and procedures. Protects the privacy and security of guests and coworkers. Ensures uniform, nametag, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. Maintains confidentiality of proprietary materials and information. Performs other reasonable job duties as requested by Supervisors. Guest Relations Welcomes and acknowledges every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Addresses guests' service needs in a professional, positive, and timely manner. Thanks guests with genuine appreciation and provide a fond farewell. Provides assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). Listens and responds positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. Anticipates guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. Engages guests in conversation regarding their stay, property services, and area attractions/offerings. Assists other associates to ensure proper coverage and prompt guest service. Communication Speaks to guests and co-workers using clear, appropriate and professional langu

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