Outpatient Pharmacy Operations Manager

About the role

In conjunction with the Executive Director or Director for Administrative and Support Services, the Outpatient Pharmacy Operations Manager has responsibility for the activities and responsibilities of Pharmacists, Technicians, and Support Staff across multiple pharmacies. The position requires the ability to communicate and collaborate effectively with physicians, nurses, pharmacists, and allied health professionals from all clinical disciplines to ensure the safe and effective procurement, storage, preparation, and dispensing/distribution of medications. Provides leadership for and evaluates the performance of charge pharmacists, pharmacists, technicians, and other support staff, and provides ongoing coaching and mentoring. Also responsible for ensuring compliance with relevant state and federal laws and regulations, Joint Commission Standards, and Grady Health System policies and procedures. Assists in the maintenance of Pharmacy Inventory. Collaborates with direct reports, pharmacy leadership, and organizational leadership to meet patient, departmental, and organizational medication-related needs.

Requirements

• Bachelor's Degree or Doctor of Pharmacy from an accredited school of Pharmacy.
• Completion of a Pharmacy Practice (PGY-1) preferred.
• Licensed as a registered pharmacist in Georgia (or eligible within 90 days)
• Minimum of 5 years of pharmacy practice experience in health system pharmacy (ambulatory and/or acute care).
• Strong leadership ability with superior communication (both verbal and written) and presentation skills utilizing various types of media.
• Demonstrated success in developing and advancing pharmacy practice including project management, performance improvement and planning.
• Core Competencies
• These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.
• Patient-Centered Care - Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
• Integrity & Accountability - Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
• Collaboration & Teamwork - Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
• Communication - Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
• Respect & Inclusion - Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
• Quality & Safety - Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
• Adaptability & Resilience - Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
• Continuous Improvement - Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
• Leadership & Professionalism - Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
• Employee Experience Focus - Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.
• Grady Total Rewards
• At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:
• Health & Wellness: Medical, dental, vision, and prescription drug coverage.
• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.
• Work-Life Balance: Paid time off, holidays, and family leave benefits.
• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.
• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.
• Grady's Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.
• Why Join Grady?

Benefits

Additional Information

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you. Job Summary

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