Operations Manager

About the role

The Operations Manager will be responsible for overseeing and optimizing the daily operations of Belle Aesthetics Pte Ltd, a beauty, body, and wellness company. The role focuses on ensuring smooth service delivery, maintaining high customer satisfaction, improving operational processes, and supporting business growth. The position will also involve close guidance and training by the Director to ensure alignment with company standards and objectives. Specific Responsibilities: 1. Oversee daily operational activities to ensure smooth and efficient service delivery. 2. Plan and coordinate schedules to optimize operational efficiency. 3. Maintain high standards of customer service and ensure client satisfaction. 4. Monitor and improve operational workflows and processes. 5. Support implementation of business growth and development strategies. 6. Manage inventory, supplies, and resource allocation effectively. 7. Ensure compliance with company policies and service standards. 8. Handle customer feedback and resolve operational issues promptly Technical Skills and Competencies: 1. Operations management and daily service coordination 2. Scheduling outsourced manpower planning 3. Inventory and resource management 4. Customer service management and client satisfaction handling 5. Workflow monitoring and process improvement 6. Compliance with company SOPs, policies, and service standards 7. Handling customer feedback and operational issue resolution 8. Supporting business growth and operational efficiency initiatives 9. Communication, coordination and 10. Basic leadership Duration of Traineeship/Attachment Offered - 6 months Mature Mid Career Individuals - $2,400 This Position is open for mid career individuals (Mature, 40 years and above). Mid Career individuals from any qualifications level can apply.

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