Order Fulfillment Assistant

About the role

Our client US based MNC, an industry leader in driving innovation in high-performance computing, graphics, and visualization technologies. Join the team as an Order Management Assistant and gain hands-on exposure to AI and robotic process automation in a dynamic work environment. Order Fulfillment Assistant Job Responsibilities: Process new orders and order changes within set service level agreements via SAP Order Management System. Create and manage Customer business partner records setups required in SAP system. Perform proper execution of Order Management processes. Participate in projects for process standardization,Continuous Process Improvement and process automation using available tools (e.g.AI, RPA). Perform order pricing analysis and be able to assist in collaborating with the Account Manager, Pricing Team and/or Sales to resolveorder pricing issue. Assist in facilitating order shipment per customer's requested delivery date and to meet corporate quarter-end revenue targets. Identify customer order data issues between systems and be able to perform some preliminary investigation before escalating to higher management and IT for further troubleshooting and resolution. Job Requirements: Diploma or Degree in relevant discipline with 3 years working experience in SAP order management Fresh graduates with Diploma / Degree holder are welcome (Training provided) Experience in Order Management module in SAP S/4HANA Enterprise System Flori Apps platform is an advantage Competent in Microsoft Outlook, SharePoint, Teams, Excel, and Word Excellent communication skills for both oral and written Ability to write clear, polite communications via email Technologically oriented and receptive to adopting AI. Able to multi-task on daily operational responsibilities as well as project related work in a deadline driven environment

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Company Intel

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