Lead Site Reliability Engineer

About the role

The Lead Site Reliability Engineer is responsible for building and optimizing distributed, fault-tolerant systems that support real-time data flows and mission-critical services. This role drives technical excellence in Kafka operations, automation, and security integration.

Responsibilities

• Act as domain expert on Azure Cloud for the Q2 organization
• Support product development teams with cloud infrastructure and monitoring
• Maintain standards for secure, highly available infrastructure
• Scale our application infrastructure to ensure a positive customer experience
• Lead projects to improve our infrastructure
• Collaborate independently with partner teams
• Contribute technical expertise to incident response and architectural discussion
• Improve monitoring and alerting systems
• EXPERIENCE AND KNOWLEDGE
• Typically requires a Bachelor's degree in Computer Science and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience of experience; or equivalent related work experience primarily with C#, .NET and Azure
• 8-12 years of experience of professional experience with a public cloud provider (Azure, GCP, AWS)
• 8-12 years of experience of professional experience working with CI/CD pipelines on any platform (GitLab, TeamCity, Jenkins, AzureDevops)
• Proficiency in one or more programming (e.g. C#, Java, Python, Go, JavaScript) and scripting (e.g. Bash, Python, Powershell) languages
• Empathy for the end user and a desire to measure your work by both the customer value and technical quality
• Enthusiasm for the field and professional development/improvement outside the day-to-day job
• Strong preference for automating repetitive manual tasks
• Experience in a DevOps, Platform, or SRE role
• Experience with Infrastructure as Code technology (Terraform or similar)
• Experience with Kubernetes or similar container orchestration technology
• Experience with monitoring, logging, and dashboard technologies
• Experience leading cross team projects and mentoring other engineers
• This position requires fluent written and oral communication in English.
• Health & Wellness
• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs - "You Earned it"
• Click here to find out more about the benefits we offer.
• Our Culture & Commitment:
• We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Benefits

Additional Information

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

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