Transportation Supervisor
External
Gategroup · San Diego, CA$70K–$75K/yrFull-timeOn-site1w ago
Compliance
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Benefits
Paid time off401k, with company matchCompany sponsored life insuranceMedical, dental, vision plansVoluntary short-term/long-term disability insuranceVoluntary life, accident, and hospital plansEmployee Assistance ProgramCommuter benefitsEmployee DiscountsFree hot healthy meals for unit operations rolesEssential Duties and Responsibilities :Ensures quality production standards are maintained for all accountsResponsible for obtaining control sheets and making assignments for team drivers to flights dailyChecks dock area to ensure that employees have required equipment and that trucks leave according to scheduled dock departureChecks that all teams are catering correct aircraft and flightsEnsures that all employees are in compliance with safety procedures and Airport Transport Authority badging requirementsWorks with management staff to improve performance of the unitAssists teams with late flights and equipment changesResponsible for getting information from airlines on service requirements and updatesMaintains radio contact with Operations Manager, meal planer and leads during operationConducts regular checks of the kitchen to ensure no equipment was left behind after flights leave the kitchenResponsible for security and proper transportation of galleys and maintaining cleanliness of vehiclesResponsible for safety, quality and compliance with customer specifications and regulatory requirements and company policies and procedures.Ensures specifications, airline diagrams, and other standards are accurate according to the airline specifications.Ensures that all products are coded according to Gate Gourmet procedures.Works with maintenance staff to ensure preventive maintenance of machinery and fleet according to schedules, reports maintenance and repair issues in timely manner.Maintains Company policies and procedures as well as specification books for airline customersMaintains all financial goals related to material, productivity, overtime, and labor goalsPrepares management reports (ex. attendance, HAACCP and labor) as required.Responsible for supervising drivers and driver assistantsTrains and monitors employees on proper work procedures to ensure maximum productivity and security with minimum labor and food costsResponsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions.Manages work flow balancing - - the division of responsibilities amongst employees on each shift including assignment of responsibilities and workstations.Manages daily manpower planning including assignment of responsibilities and workstations.Determines when and whether to call employees in to cover staffing needs (ex. sick calls, vacation relief, medical leaves, volume changes, etc.)In conjunction with department leaders determines number of employees needed by shiftResponsible for employee retention and monitors employee turnover.Education :High School Diploma or GED requiredAssociates degree or degree from a 4 year university or college preferred.Work Experience :Minimum 3 years experience working as a delivery driver and/or in a customer service capacity requiredMinimum of 2 year supervisory experience working in a high volume, manufacturing, food production, restaurant or catering environment or equivalent experience in the related field is preferredExperience working in the airline industry is preferredJob Skills :Strong customer service skillsAbility to supervise and motivate othersDedication to excellence and a strong work ethicAttention to detail and compliance orientedStrong problem solving and analytical skillsAbility to adjust to operational needs as they ariseAbility to work under pressure and able to make sound decisions.Basic computer skills with working knowledge of Microsoft Office products required.Communication Skills :Expresses oneself clearly and effectively when speaking and writing to individuals and groups; listening attentively and insuring communication is understood by all parties involvedBi-lingual in English and Spanish/Chinese Mandarin/Vietnamese/Hindi or Polish a plusCertificates, Licenses and Registrations :A valid driver's licenseAbility to pass a DMV verification processClean driving record that does not contain moving violations, accidentsAbility to obtain Airport Transport Authority badge requiredAbility to obtain Customs Seal for Airport Transport Authority badge required.CDL driver's license is a plus.Travel :Ability to travel up to 10% of the time.Environmental ReqHealth insuranceDental insuranceVision insurance401(k)
Additional Information
We're looking for motivated, engaged people to help make everyone's journeys better. The position is responsible for supervising employees (drivers and driver assistants) that coordinate services between the kitchen and drivers and controls activities on the dock. Annual Hiring Rate: $70,000 - $75,000
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