Field Engineer
External
Puthur Infotech · Surat, GujaratPrepare for this interview
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About the role
User Support: Address end-user tickets regarding hardware, software, and networking issues. Provide assistance via phone, remote desktop tools, or in-person.System Installation: Set up, configure, and deploy new desktops, laptops, mobile devices, and peripherals for onboarding employees.Troubleshooting: Diagnose and resolve issues with operating systems (Windows, macOS), productivity suites like Microsoft 365 or Google Workspace, and network connectivity.Asset Management: Track, maintain, and update an accurate inventory of hardware components, devices, and software licenses.Patch Management: Regularly apply security patches, software upgrades, and antivirus updates across all organizational endpoints.Documentation: Log support requests, document troubleshooting steps, and create technical
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