Online Course Manager, Stack Leader, Mathematics and Statistics

Requirements

• Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
• Job Description:
• This role is based at ASU's Tempe campus. A fingerprint background check is a mandatory step in the hiring process. ASU will not sponsor this position; the applicant must be eligible to work in the U.S. without sponsorship.
• Position Salary Range:
• $58,700 per year
• Essential Duties:
• In your first year, you will:
• Run operations for MAT 117 (College Algebra), MAT 170 (Precalculus) & STP 226 (Elements of Statistics) (all delivery models- Session-Based, On-Demand and possible additional courses delivered in Canvas/Google Classroom), to maximize learner success and potential for scalability, specifically :
• Provide engaged presence in course discussion boards, answering learner questions, providing feedback and stimulating discussion, learning and community building among learners.
• Supervise and mentor a team of graders, providing guidance, feedback, and professional development.
• Ensure consistent, efficient, and high-quality learner feedback across multiple courses.
• Lead regular meetings with grading pool staff to review progress, align strategies, and support team growth.
• Resolve learner issues, in consultation with Program Manager Sr., and/or the Faculty of Record, as needed.
• Meet regularly with Faculty of Record to provide feedback and course status updates during course sessions.
• Monitor course performance, learner engagement, and utilize data to identify in-course interventions and/or community building opportunities.
• Host weekly synchronous discussion sessions via Zoom to enhance engagement and comprehension.
• Participate in course evaluation and iteration to improve learner experiences
• Help define course-specific metrics for success and work with learner success designers to ensure appropriate data is collected and analyzed.
• Use data insights to inform course evaluation and future revisions.
• Collaborate with learner success designers to define success metrics and identify opportunities for in-course intervention and program-level improvements.
• Collaborate with Faculty of Record, Instructional Designer, and Program Manager Sr. on future course revisions, as needed.
• Other duties as assigned.
• Master's degree or higher in Mathematics, Statistics, or a related discipline.
• At least three years of higher education experience, with demonstrated excellence in online course management and instructional leadership.
• Proven supervisory experience, including training and mentoring professional staff.
• Demonstrated success using data analytics to guide instructional improvement and learner engagement strategies.
• Experience collaborating with faculty, SMEs, and instructional designers on large-scale course revisions.
• Proficiency with Canvas (or similar LMS).
• Strong commitment to ASU's Charter and mission of expanding educational access.
• Experience with ticketing management systems such as Salesforce, Jira, or HubSpot.
• Working Environment:
• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work.
• Frequent bendi

Benefits

Additional Information

Job Profile: Academic Program Manager 1 Job Family: Academic Program Management Time Type: Full time Max Pay - Depends on experience: $58,700.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date.

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