Senior Key Account Executive (E-commerce Enablement)

Responsibilities

• Account Management & Retention: Serve as the primary point of contact for designated key accounts such as FMCG, Home and Living, and Electronics, ensuring high levels of retention, customer satisfaction, and long-term partnership value.
• Strategic Growth & Upselling: Proactively identify expansion opportunities, upsell relevant DDI products/services, and negotiate renewals to meet or exceed revenue targets.
• Relationship Building: Establish and nurture deep relationships with C-level executives and key stakeholders within client organizations.
• Cross-Functional Collaboration: Partner closely with delivery, product, and support teams to ensure seamless execution of client deliverables and resolve escalations efficiently.
• Market & Account Planning: Develop and execute comprehensive account plans detailing growth strategies, potential risks, and resource allocation for each key account.

Requirements

• Proven experience as a Senior Key Account Executive or similar role in the e-commerce distribution and enablement.
• Strong sales and account management skills, with a proven track record of successfully managing key accounts and achieving revenue targets in the commercial side of E-Commerce Distribution and Enablement.
• Strategic thinking and problem-solving abilities to identify client challenges, propose innovative solutions, and drive business growth.
• Strong negotiation and influencing skills to navigate complex client relationships and achieve mutually beneficial outcomes.
• Solid knowledge of industry trends, market dynamics, and a keen understanding of the competitive landscape.
• Exceptional interpersonal and communication skills with strong capability to build long-term relationships with significant business clients.
• Why You'll Love It
• Advanced AI Tools For All Positions!!
• Competitive Salary
• Performance Review ( 2 times per year )
• Performance Bonus
• Annual Paid Leave
• Health Insurance
• Social Security
• Work in professional and dynamic environment
• Good chance to explore new trends in a digital market and global e-commerce

Benefits

Additional Information

The Senior Key Account Executive will be responsible for managing and growing DDI's most strategic and high-value brand accounts. This role focuses on maintaining strong, long-term relationships with key decision-makers, identifying new business opportunities within assigned accounts, and ensuring maximum brands satisfaction. As a senior member of the team, the individual will act as a trusted advisor to clients and provide strategic guidance internally to align DDI's solutions with client objectives.

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